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EventTicketsCenterReviews 17,007

3.7

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From the business

Disclaimer: Event Tickets Center is not associated with the company known as Tickets-Center. Event Tickets Center and Tickets-Center are two separately run companies with no affiliation.

Event Tickets Center is a marketplace for tickets to sport events, concerts and Broadway shows. Companies and fans list their inventory of tickets on our website and set ticket pricing and availability terms. All orders are backed by a 100% guarantee. You can order online from your computer, tablet or smartphone, thru our iOS or Android apps or by calling 855-326-8155.

Ticket prices can vary based on the popularity of an event or the location in the venue. You can find plenty of bargains on our site and there are thousands of tickets listed below face price.

There are tickets available to every major league sports game, including preseason games. Also, you can find listings for Division 1 college football, basketball, hockey and other sports. Sports playoffs tickets, from the Super Bowl, to the Worl...


eventticketscenter.com
Founded in 2005
Gainesville, FL, United States
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EventTicketsCenter Reviews Summary

The company enjoys a largely positive reputation, with customers frequently praising the ease and efficiency of the ticket purchasing process, as well as the prompt delivery of tickets. Many users appreciate the competitive pricing compared to other platforms, which enhances overall satisfaction. However, there are notable concerns regarding the lack of detailed seating maps and limited seat availability, leading to some frustration among customers. Additionally, the requirement for lengthy feedback can detract from the user experience. Overall, while the company excels in convenience and reliability, addressing these concerns could further enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 3 days

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
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It was solid
October 3, 2023

It WAS solid. My experience met expectations. I was able to easily find a seat and book the ticket without issue. I would use this service again.

Date of experience: October 3, 2023
West Virginia
1 review
0 helpful votes
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Easy
October 3, 2023

Easy and affective to use, no issues, quick and effective

Date of experience: October 3, 2023
California
1 review
0 helpful votes
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Great
October 3, 2023

Great 1 good opertuniyty i don't do this very often so this worked well thank you very very very much

Date of experience: October 3, 2023
Illinois
1 review
0 helpful votes
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Easy
October 2, 2023

A great present for a birthday gift. We are excited and looking forward to the show.

Date of experience: October 2, 2023
Colorado
1 review
0 helpful votes
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Concert Ticket
October 2, 2023

Clear, fast, accurate of the information presented and friendly.

Date of experience: October 2, 2023
Kentucky
1 review
0 helpful votes
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BNTHRDNTHT
November 1, 2023

It's the same every time. I don't receive physical tickets, must use the venue on my phone and must download the app to use that. Other than that, it's fine.

Date of experience: October 2, 2023
California
2 reviews
0 helpful votes
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None
October 2, 2023

None comments about this experience, thanks a lot about your service

Date of experience: October 2, 2023
Kentucky
1 review
0 helpful votes
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Wheel of Fortune
October 2, 2023

Very easy to find desirable seats because of the color highlighted feature.

Date of experience: October 2, 2023
Florida
1 review
0 helpful votes
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Too many ads and I DID NOT like the security fee to protect my purchase. That's poor customer service for a fee to be offered because you DON'T SECURE your customer user friendly purchase. PLEASE STOP with the unnecessary FEES.

Date of experience: October 2, 2023
Oregon
2 reviews
0 helpful votes
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SMOOTH
October 2, 2023

The process was smooth and efficient. Looking forward to the show

Date of experience: October 2, 2023
Georgia
1 review
0 helpful votes
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I ordered Nier Automata tickets through their website thinking it was the official way to get them.
One ticket was $187 + $60 service fee + $5 online delivery fee + $22 taxes for a total of $274 per ticket.
I found out I could have bought those same exact tickets through the Fox theater website who sell the exact same tickets for $132 per ticket.
That is more than double the original price I could have paid for!

I immediately sent an email to request a cancellation of purchase but of course they couldn't cancel it.
Instead they offered to resell my tickets on their website for $150 so I would still lose more than half the original money I paid for.
This is absolutely outrageous.

Date of experience: October 2, 2023
Customer S. — EventTicketsCenter Rep
over a year old

Hi, Minh. Thank you for taking the time to voice your feedback. We greatly value your input and are committed to ensuring your satisfaction with your Event Tickets Center experience.

We would like to address the matter you've raised regarding our ticket pricing. As a resale marketplace, our aim is to offer a convenient platform for purchasing tickets to various events. It's important to note that prices may be above face value due to the dynamic nature of the market. We want to assure you that we always strive for transparency and have prominently displayed that we are a resale marketplace at the top of every page on our site.

We understand that your recent experience did not meet your expectations, and for that, we genuinely apologize. Your satisfaction is of the utmost importance to us, and we would appreciate the opportunity to discuss any concerns you have in more detail. Kindly reach out to us at customersupport@eventticketscenter.com, and we'll be more than happy to assist you in finding a resolution.

Once again, thank you for sharing your thoughts with us. Your feedback helps us enhance our services and create a better experience for all our valued customer

Nevada
1 review
0 helpful votes
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Good but….
November 1, 2023

I wish the actual, exact seat location was visible once selected. I would be nice to know if your seat is on the isle or in the center of the row.

Date of experience: October 2, 2023
North Carolina
1 review
0 helpful votes
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Don't care
November 1, 2023

Don't care, I really am not interested in filling out this form. I have things to do this morning and this is not one of them...

Date of experience: October 2, 2023
Customer S. — EventTicketsCenter Rep
over a year old

Hi, Ron. We're sorry for any inconvenience caused by our survey. Please note that in the future you can opt out of them. Thank you for taking the time to leave feedback, we hope you have a great day.

California
1 review
0 helpful votes
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Excellent
October 1, 2023

Very easy, good experience, but I don't appreciate being required to use 50 words to describe my experience.

Date of experience: October 1, 2023
Texas
1 review
0 helpful votes
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Easy to Buy Event Tickets
October 1, 2023

Super easy to buy tickets for our event. We have a events all planned out for our trip to Vegas.

Date of experience: October 1, 2023
Virginia
1 review
1 helpful vote
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Don't Listen to all the bad reviews
October 7, 2023

I bought TV Girl Tickets for my girls three months ago (July 2023) for a concert that was tonight (Oct 1). I don't do concerts a lot, so when I spend a lot of money on it, I like to be certain I'm not getting scammed. I shopped around and events ticket center had compatible prices to ticket master and elsewhere...(I did not want to pay the outrageous Ticketmaster fee that got added on) so events ticket center was actually cheaper... ordered my tickets not realizing I wouldn't immediately get the tickets. When I got my order confirmation it told me they wouldn't be sent to me til the day of the concert... i freaked out and immediately went to reviews thinking I got scammed... the reviews were AWFUL! I have anxiety about stuff like this so I spent three months worrying. I had reached out via email twice asking if there was anyway I could get them early, ensure they work, etc... each time, customer service emailed back, was polite, said that the venue hasn't released them yet, and were actually understanding to my nervousness... well, I ended up getting the tickets in my email with easy instructions on how to claim them 5 Days early! So, then I worried from Tuesday to today if they were going to work... the girls and my husband went and went me a pic as soon nas they were in... the tickets worked no problem! I never leave reviews unless they are bad. This situation taught me to leave good reviews too in case others are freaking out like I did... I will probably not order through here again just because I do like immediately having the tickets in hand, but tonight did work a lot better than I thought it would so if you read all the bad reviews, please consider this one too...

Date of experience: October 1, 2023
Nevada
1 review
0 helpful votes
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It was easy
October 1, 2023

It was easy to find and order what I wanted. And get the tickets that we were wanting to purchase.

Date of experience: October 1, 2023
California
1 review
0 helpful votes
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Xx
September 30, 2023

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Date of experience: September 30, 2023
California
1 review
0 helpful votes
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Ticket purchase
September 30, 2023

Great thank you so much for the birthdaay present it would be3 great if I could finally get tickets for the event. It's super annoying to have to write a desription of our experience just to purchase tickets!

Date of experience: September 30, 2023
Pennsylvania
1 review
0 helpful votes
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Quick and easy
September 30, 2023

Easy to use! Will definitely be buying on here again!

Date of experience: September 30, 2023