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EventTicketsCenterReviews 17,007

3.7

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From the business

Disclaimer: Event Tickets Center is not associated with the company known as Tickets-Center. Event Tickets Center and Tickets-Center are two separately run companies with no affiliation.

Event Tickets Center is a marketplace for tickets to sport events, concerts and Broadway shows. Companies and fans list their inventory of tickets on our website and set ticket pricing and availability terms. All orders are backed by a 100% guarantee. You can order online from your computer, tablet or smartphone, thru our iOS or Android apps or by calling 855-326-8155.

Ticket prices can vary based on the popularity of an event or the location in the venue. You can find plenty of bargains on our site and there are thousands of tickets listed below face price.

There are tickets available to every major league sports game, including preseason games. Also, you can find listings for Division 1 college football, basketball, hockey and other sports. Sports playoffs tickets, from the Super Bowl, to the Worl...


eventticketscenter.com
Founded in 2005
Gainesville, FL, United States
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EventTicketsCenter Reviews Summary

The company enjoys a largely positive reputation, with customers frequently praising the ease and efficiency of the ticket purchasing process, as well as the prompt delivery of tickets. Many users appreciate the competitive pricing compared to other platforms, which enhances overall satisfaction. However, there are notable concerns regarding the lack of detailed seating maps and limited seat availability, leading to some frustration among customers. Additionally, the requirement for lengthy feedback can detract from the user experience. Overall, while the company excels in convenience and reliability, addressing these concerns could further enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Oklahoma
1 review
0 helpful votes
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Saddened that the seating chart was unavailable to help locate the area I prefer to sit at.

Date of experience: October 10, 2023
Georgia
1 review
0 helpful votes
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Review
October 10, 2023

Too early to ask me. So far it is ok. This survey is a bit annoying.

Date of experience: October 10, 2023
Tennessee
1 review
0 helpful votes
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Great!
October 10, 2023

It was easy! I am always impressed. I look forward to seeing the Broadway production. The best ever!

Date of experience: October 10, 2023
Arizona
1 review
0 helpful votes
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They lied about seating
November 9, 2023

If I could give a negative I would. I bought tickets for Victoria Monet concert. That was at the Van Buren. They sold me tickets that were suppose to come with seats. The tickets event had seat numbers on them. I have an injury that makes it hard to stand for long periods of time. So I was happy to be able to enjoy and have a seat when needed. However when I get to the venue there were no seats for me and staff looked confused when I asked where seating was. I was simply told it's standing room only. I immediately emailed them with my complaint and wanted to be refunded the difference of the general admission since I was overcharged for seat that weren't even there. Their customer service was of no assistance and showed no empathy towards my experience. I would never buy a ticket from here again. I strongly recommend buying from actual venue to guarantee experience expected..

Date of experience: October 10, 2023
Customer S. EventTicketsCenter Rep
over a year old

Hi Francess,

We've tried to answer all your concerns via multiple different channels. As we've explained before, on multiple different emails and review sites, The term “GA” and “SRO” would mean "General Admission” or "Standing Room Only” (ie: you’ll access the area allotted on a first-come, first-serve basis and not receive an actual reserved seat). Venues only label GA/SRO tickets with numbers (sometimes seat numbers) to count the number of tickets they distribute to customers. We have proof that we sent emails with this information. We are merely a marketplace, a platform to connect buyers with sellers. We are not associated with any venue or box office. We did not lie or mislead - looking at the seating chart on our website, we only have standing room tickets available on the seating chart for any event on our site.

We're sorry for any confusion regarding your purchase but we've been active in giving as much information as possible regarding your purchase and clarifying any questions you have.

California
1 review
0 helpful votes
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Easy self explanitory
October 9, 2023

Super easy to navigate, going to be a perfect gift for Mom. She is obsessed with Disney and has always wanted to go to Disney on Ice.

Date of experience: October 9, 2023
Maryland
1 review
0 helpful votes
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Ok
October 9, 2023

Ok. But I do not like all the questions at the end or this survey. Ugh

Date of experience: October 9, 2023
Washington
1 review
0 helpful votes
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Easy
October 9, 2023

Easy but would have liked to know our seat numbers

Date of experience: October 9, 2023
Michigan
1 review
0 helpful votes
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Excellent
October 9, 2023

Very detailed easy to follow to purchase and I am very happy with the procedure.

Date of experience: October 9, 2023
New York
1 review
0 helpful votes
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Easy tickets
October 9, 2023

Good interface, not an exorbitant fee. Easy experience from start to finish.

Date of experience: October 9, 2023
Utah
1 review
0 helpful votes
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Good
November 8, 2023

Processing fees way too high,tickets were plenty on their own. Combine tickets and fees into one bundle

Date of experience: October 9, 2023
Indiana
1 review
0 helpful votes
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Safe and easy
October 9, 2023

First time using this method of payment. Felt secure and complete

Date of experience: October 9, 2023
Brazil
1 review
0 helpful votes
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Buena experiencia
October 9, 2023

Facil de utilizar, es una herramienta amigable. En mi idioma y bastante rapida

Date of experience: October 9, 2023
California
1 review
0 helpful votes
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My feelings
October 8, 2023

I don't understand why I must fill this out while I am paying for the service a hefty amount to buy the tickets. If there was no service fee I would be willing to complete something like but I feel a bit put off that you are requiring me to fill this out.

Date of experience: October 8, 2023
New York
1 review
0 helpful votes
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Went well
November 7, 2023

Thank you went well for helping with the tickets!, can we please move forward to next screen so we can print the tickets and move forward

Date of experience: October 8, 2023
Florida
1 review
0 helpful votes
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It was easy to shop the tickets
October 8, 2023

It is very interesting that we have to give a review

Date of experience: October 8, 2023
Pennsylvania
1 review
0 helpful votes
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Circus Purchase
October 8, 2023

Had some difficulty with seating selection not provided prior to purchase. We were not told until purchase was made that seats were no longer available. We had to go back to ordering tickets and were then successful with our purchase.

Date of experience: October 8, 2023
Massachusetts
1 review
0 helpful votes
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Easy
October 7, 2023

For someone who is not computer savvy. This website was pretty easy to use

Date of experience: October 7, 2023
California
1 review
0 helpful votes
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Confusing
November 6, 2023

Confusing. Not easily understood. You need to make it easier to navigate through the process.

Date of experience: October 7, 2023
Hawaii
1 review
0 helpful votes
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Was able to find tickets but when it came time to paying, it wouldn't allow me to link to PayPal and didn't give me an error message so I had to scramble to put in a credit card number

Date of experience: October 7, 2023
California
1 review
0 helpful votes
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Good
October 7, 2023

Good it was very good good good good good good good

Date of experience: October 7, 2023