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Disclaimer: Event Tickets Center is not associated with the company known as Tickets-Center. Event Tickets Center and Tickets-Center are two separately run companies with no affiliation.
Event Tickets Center is a marketplace for tickets to sport events, concerts and Broadway shows. Companies and fans list their inventory of tickets on our website and set ticket pricing and availability terms. All orders are backed by a 100% guarantee. You can order online from your computer, tablet or smartphone, thru our iOS or Android apps or by calling 855-326-8155.
Ticket prices can vary based on the popularity of an event or the location in the venue. You can find plenty of bargains on our site and there are thousands of tickets listed below face price.
There are tickets available to every major league sports game, including preseason games. Also, you can find listings for Division 1 college football, basketball, hockey and other sports. Sports playoffs tickets, from the Super Bowl, to the Worl...
EventTicketsCenter Reviews Summary
The company enjoys a largely positive reputation, with customers frequently praising the ease and efficiency of the ticket purchasing process, as well as the prompt delivery of tickets. Many users appreciate the competitive pricing compared to other platforms, which enhances overall satisfaction. However, there are notable concerns regarding the lack of detailed seating maps and limited seat availability, leading to some frustration among customers. Additionally, the requirement for lengthy feedback can detract from the user experience. Overall, while the company excels in convenience and reliability, addressing these concerns could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
It was fast & quick to order online…………….will definitely order ticket online again.
Service ok fee is too high I would have liked to be able to buy direct from the box office
So far my experience has been very good. But let's wait till I have tickets use at event before I can really give a good review.
Easy time getting tickets! So fast and simple! So happy to have such an easy time purchasing!
Customer service is the worst. If you event gets cancelled or rescheduled you are SOL. Never again!
Great easy to order tickets and easy checkout
Would definitely buy from them again
I do not see the tickets yet for all the pop-ups
I hope the tickets are in my email inbox right away
Hi Stasha, you don't have to take the survey if you don't want. You should have a confirmation of your order in your email inbox with details on your ticket delivery - if you have any further questions, please reach out to our customer support team at customersupport@eventticketscenter.com
I purchased tickets from event tickets center for an event I was very excited about. The tickets were supposed to be at the box office for will call the night of the event. I even called Event Ticket Center in advance to be sure I didn't need an electronic ticket.
When I got there, they had no record of my name or any purchase made.
The only reason I briefly thought of giving two stars instead of one is that customer service picked up the phone right away, but essentially they just kept stating that there was nothing they could do, and that they had to file "an invalid ticket" claim.
But here I am giving them one star, because even though the invalid claim was filed, they now say that I "cannot prove the ticket was invalid", despite being sent email proof from the venue itself! So even though I obtained the "proof" they asked for, I still get no refund.
Very disappointing and stressful. I'm trying to re-open yet another ticket claim, but my hopes are low at this stage.
Save yourself the stress- I attached a photo here. If you receive an email like this, it's likely a scam.
Hope this is helpful!
Hi Emma, we've been provided proof by the seller that tickets were left at will call. If you have anything else to add to the claim, please let the CSR team know. Thanks!
My experience was easy and fast and got the seats i wanted without an issue
I wish my $41/ticket were not charge $14 each in service fee. I mean, what human is putting the work in to have my tickets automatically emailed to me.who is actually putting work i. To earn the $14 for each ticket sold online and delivered to an email?
The website was fairly easy to access. Response was prompt.
Way too many fees on these things. I did the work and they collect 25%+ in fees...
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Mike, to quote our terms and conditions - "IF AN EVENT IS CANCELLED, you will be given a full refund minus any delivery charges if the tickets have already been delivered.
IF AN EVENT IS POSTPONED OR RESCHEDULED, and the original tickets are valid for entry at the time of the rescheduled event, your order will not qualify for a refund."
I'm not sure what your exact circumstance - if you could update your order number to include your real order number, or send an email to feedback@eventticketscenter.com we may be able to help further!