• EventTicketsCenter

EventTicketsCenter

Overview

EventTicketsCenter has a rating of 4.4 stars from 13,297 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EventTicketsCenter most frequently mention great experience, easy process, and service fee. EventTicketsCenter ranks 3rd among Tickets sites.

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 85.4%
Positive
7,395
Neutral
829
Negative
438
58
See all photos

What reviewers want you to know

Positive highlights

  • Took me 5 minutes to order tickets, set up a payment plan, so easy.
  • Good ticket purchase was good we will see on day if event if everything goes smooth.

Critical highlights

  • I cannot find delivery and service fees upfront until after I checked out and had to pay.
  • The info wasn't available on contacting customer service., wa very poor on contacting the company
How would you rate EventTicketsCenter?
Top Positive Review

“Fees a bit excess”

Kimberly H.
2/29/24

Easy ticket purchasing but add-on fees are excessive. Seems like a lot of gouging. Been a heavy concert goer for nearly 40 years (well over 200 shows) and rising "garbage" fees these days have deterred me from many concerts over last decade. Younger-up-and-coming generations can't afford this crap! When my generation stops coming…who will show up if y'all continue to price people out of getting tickets?

Top Critical Review

“Very disappointed!”

Terry R.
1/22/24

I had purchased tickets to an event that was held this last week. With the bad weather that came in and shut down half the state, closed roads all over. I could not drive out of town let alone to this event. I contacted them and nothing they could do about this because I didn't spend the extra for insurance. Very disappointing.

Reviews (13,297)

Rating

Timeframe

Other

Reviews that mention popular keywords

order tickets (244) service fee (364) ticket purchase (350) seating chart (87) event tickets (224) customer service (92) delivery fee (65) box office (26)
Thumbnail of user kimberlyh2323
1 review
0 helpful votes
February 29th, 2024
Verified purchase

Easy ticket purchasing but add-on fees are excessive. Seems like a lot of gouging. Been a heavy concert goer for nearly 40 years (well over 200 shows) and rising "garbage" fees these days have deterred me from many concerts over last decade. Younger-up-and-coming generations can't afford this crap! When my generation stops coming…who will show up if y'all continue to price people out of getting tickets?

Thumbnail of user brendaj1350
1 review
0 helpful votes
February 9th, 2024
Verified purchase

Step by step process which helps me as I'm not crazy doing things on line. Paid much more than wanted but great gift for my husband.

Thumbnail of user davidc9023
1 review
0 helpful votes
January 17th, 2024
Verified purchase

Positive. Everything worked out. Pretty high charge for service fee. I don't understand the fee, but that's how it goes.

Thumbnail of user nathan8
1 review
0 helpful votes
May 8th, 2024
Verified purchase

I've never ordered tickets on line nor have I ever not had a paper or plastic ticket. I hope this works. I'll report back after event. Seems like it was pretty easy.

Thumbnail of user martinc1037
1 review
0 helpful votes
February 7th, 2024
Verified purchase

Great, it was very easy to navigate the site and look at the map. Thank you for your assistance.

Thumbnail of user alisham173
1 review
0 helpful votes
January 7th, 2024
Verified purchase

Process was easy and quick. Will recommend to others. Very likely to use this service again in the future.

Thumbnail of user lesliej454
1 review
0 helpful votes
January 28th, 2024
Verified purchase

Quick purchase and easy to select seats. I wish there was a better description of the seating choices.

Thumbnail of user michelee230
1 review
0 helpful votes
January 6th, 2024
Verified purchase

The ticket purchasing process was super easy. The computer screen navigation was fun picking out which section of seats we wanted. The only thing that I was shocked at was the extra fees at the end! My $49 ticket now cost $75 each...ouch to my bank account! Even if I purchased the cheaper ticket, the extra fees made up the difference. I know it costs a lot to put these concerts on, but it makes it difficult for people to afford going very often.

Thumbnail of user pams1159
1 review
0 helpful votes
January 2nd, 2024
Verified purchase

Ordering was efficient and effective. It would have been nice to see more details on the seat locations.

Thumbnail of user ceciliaw120
1 review
0 helpful votes
April 5th, 2024
Verified purchase

Easy and quick to order event tickets thank you. So excited for concert I love Cece Winans and nice way to spend time with my daughter.

Thumbnail of user edwardk991
1 review
0 helpful votes
February 18th, 2024
Verified purchase

Easy purchase. Bought tickets for my son and I. This was the first time using this service.

Thumbnail of user richardm5549
1 review
0 helpful votes
March 31st, 2024
Verified purchase

OK. It would have been a lot better if I did not have to complete this survey

Thumbnail of user jb2524
1 review
0 helpful votes
February 5th, 2024
Verified purchase

Good experience was good I had no problems going through this process. Thank you for your help.

Thumbnail of user tomb2441
1 review
0 helpful votes
January 24th, 2024
Verified purchase

Help me navigate through this site, alright! It was an easy step by step process, thank you

Thumbnail of user vincents722
2 reviews
0 helpful votes
March 5th, 2024
Verified purchase

Hippy dippy not so cool I wish it was a lot better than this it's kinda goofy and I like to have tickets in my hands

Thumbnail of user kellib243
1 review
0 helpful votes
February 1st, 2024
Verified purchase

A little trying due to all of the pop up ads. It's rather annoying. Do I get my 44% discount for renewing my AARP?

Thumbnail of user garrys231
1 review
0 helpful votes
March 25th, 2024
Verified purchase

No review should require 50 to be validated unless you are giving a discount on each ticket. Robots don't understand sarcasm.

Thumbnail of user hannahn438
1 review
0 helpful votes
January 27th, 2024
Verified purchase

Easy checkout process even via mobile. I liked having the Apple Pay option and being able to view the seating map.

Thumbnail of user michaelat50
1 review
0 helpful votes
January 10th, 2024
Verified purchase

Great check out process. I did not have an issue. However, the service fee was a little too high, in my opinion.

Thumbnail of user erinw595
1 review
0 helpful votes
May 15th, 2024
Verified purchase

Not at this time thank you. Well to be honest there's a lot of fees and the prices are too high

Thumbnail of user sarahk1988
1 review
0 helpful votes
March 8th, 2024
Verified purchase

Easy to use website. Although this survey and having to type a certain number of characters for review is obnoxious

Thumbnail of user danh1568
1 review
0 helpful votes
April 4th, 2024
Verified purchase

Quick and easy but would have actually liked to see a more detailed seating chart for the seats I bought

Thumbnail of user faboj
1 review
0 helpful votes
April 22nd, 2024
Verified purchase

Easy way to get my tickets to see the O's and hopefully we can win another hundred games this season!

Service
Value
Shipping
Quality
Thumbnail of user cassandrac386
1 review
0 helpful votes
January 27th, 2024
Verified purchase

Title says everything but this has to 50 characters so I shall make this sentence much longer than need be.

Thumbnail of user delbertc51
1 review
0 helpful votes
April 19th, 2024
Verified purchase

Was easy to use but a lot of extra fees for the purchase. Ended up costing over 50% in fees

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From the business

Disclaimer: Event Tickets Center is not associated with the company known as Tickets-Center. Event Tickets Center and Tickets-Center are two separately run companies with no affiliation.

Event Tickets Center is a marketplace for tickets to sport events, concerts and Broadway shows. Companies and fans list their inventory of tickets on our website and set ticket pricing and availability terms. All orders are backed by a 100% guarantee. You can order online from your computer, tablet or smartphone, thru our iOS or Android apps or by calling 855-326-8155.

Ticket prices can vary based on the popularity of an event or the location in the venue. You can find plenty of bargains on our site and there are thousands of tickets listed below face price.

There are tickets available to every major league sports game, including preseason games. Also, you can find listings for Division 1 college football, basketball, hockey and other sports. Sports playoffs tickets, from the Super Bowl, to the World Series to March Madness can be found on EventTicketsCenter.com.

Event Tickets Center is a proud member of the Gainesville Chamber of Commerce.

Business History

Event Tickets Center started in 2005. Since then, over 1 million orders have been completed on EventTicketsCenter.com. We have upgraded and improved our website many times and continually focus on providing a fast and easy ticket shopping experience. In addition to ordering from your computer, table or smartphone, you can now order thru our dedicated iOS and Android apps.

Company Representative

Thumbnail of user candiceo21
Customer S.
Customer Support
Typically responds within 3 days
Open 10 AM to 6 PM, Monday-Friday. Call 855-326-8155 to place an order or ask questions about your current order. We would love to hear from you.

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