The company enjoys a mixed reputation, with some customers praising the quality of instruction and the affordability of courses, highlighting positive experiences with dedicated teachers and flexible learning options. However, a significant number of reviews express frustration over aggressive sales tactics, misleading information regarding course details, and difficult cancellation processes. Many customers report feeling misled about fees and terms, leading to a perception of the company as primarily profit-driven. Overall, while the educational offerings may be beneficial, the customer service approach appears to require substantial improvement to address widespread concerns.
This summary is generated by AI, based on text from customer reviews
This is a fun and thorough way to learn Ivrit. Doing the homework and putting in some time every week makes it easier. The teachers make it fun, but you must do the work.
I have tried two different courses with e-Teacher - Biblical Hebrew and Ulpan. I could not get past the first 3 lessons in either course. The teaching method was impossible for me to grasp. No refunds. No timely returned calls or emails. Ulpan teacher was very, very rude. I am glad I found this site - at least I know I am not the only person who has had problems with this company.
I registered for a course using my brother's card, since he agreed to pay for the first month. When I explained over the phone that I couldn't continue to pay for the course because I don't have a job, I was told that I couldn't cancel. The woman said she was the head of the finance department and threatened me with legal action if I didn't pay. They need to be shut down!
I am studying both Ulpan (conversational Modern Hebrew) and Biblical Hebrew at the same time. I would suggest doing one at a time, the two are quite different from one another... I am doing OK, and I encourage others to learn Hebrew too, but I do suggest that to start with one for awhile before adding the other. It is the best hard work I have done, and, I admit to being a senior citizen! It is never too late to learn something new!
From the first moment that I sent my info to eTeacherHebrew they have been nothing but helpful. Through several phone calls they explained everything I wanted to know, always called back at our scheduled time and if I didn't answer, they called again later.
Then I read the reviews and got a little scared. How could some people have such a terrible experiance and others have and awesome one? It looked suspicious. And I nearly decided to forget about it. But after speaking with one of the representatives about this I decided to try it anyway. AND IT IS AWESOME. The calls are great and fun. I am really enjoying this. Everyone has been super helpful and I have not had a single problem.
Thank you so much guys!
I'm really happy to find a opportunity to learning hebrew, with a extraordinary teacher and a select group of colleagues. Congratulations!
This is my 3rd level with E-teacher. I would like to make Aliyah to Israel someday, My goal for now is to be fluent in Hebrew in a little less than 5 years. I'd been trying to teach myself, even got Rosetta Stone, but I just wasn't making a lot of progress, Then I found e-teacher and even though it was a little expensive I decided I would to be frugal everywhere else and splurge and take Level One. I am so glad I did. I loved the way the class flowed and how well you could understand the concepts. Level Two was a lot harder than Level One. I love Level Three as the stories are so interesting. My biggest weakness is remembering all the vocabulary. Sometimes I'm so busy at work it's hard to keep up with my studies and other weeks I am on top of them. What I love the most is my teacher. I have been blessed with the same teacher in all 3 levels. Having the same teacher is making me accountable to someone other than myself which is what I need. The only thing I would like to change is to be able to have continuous access to the recordings from my previous levels.
You can get some better teaching free online courses
I enrolled in online their online course, yesterday July 26 paid $75/- as first installment,
I enrolled and got the confirmation of the enrollment@ 7:48 AM
I did not get the link to the course so I raised a ticket@ 8:17 AM
They resolved the ticket@ 12:30
I looked at the course it was very primitive in their teaching at best, worse than some of the free courses available online, A complete waste of money so I sent an email to cancel today July 27th@ 8:59 AM
They claim that this was over 24hrs and want to charge me and additional $59.65 over and above the $75/- they charged me initially
Please be aware these guys are a total ripoff, stay away from them
Les israelins sont formidables je suis enchantée des cours. L assistance technique est superbe
J ai eu des problemes ils ont ete resolus tout de suite
Mon rêve c'est depuis longtemps d'apprendre les langues par l'humour (d'ailleurs la principale technique de mémorisation, c'est d'associer la chose à une situation cocasse imaginaire, de retrouver son âme d'enfant). Je propose un dictionnaire où chaque mot soit accompagné de sa définition et d'un exemple qui soit cocasse facilitant la mémorisation (on aurait compilé tous les mots d'esprit et histoires drôles du monde entier) (on pourrait l'entendre dire sur un ton drôle). On pourrait ménager un fil d'Ariane pour les apprendre, suivant plusieurs critères: 1° qu'en passant d'un article (mot, définition et histoire drôle) à l'autre, on rencontre le moins possible de mots nouveaux (compiler l'ensemble des articles et les trier); et que, 2° avec plusieurs articles vus à la suite, il soit possible de comprendre une histoire drôle ou une petite vidéo (sous-titrée en langue originale) qui soit proposée ensuite. Par ailleurs ou en complément, on pourrait imaginer un chatterbot simple: il converse avec l'apprenant qui est aidé par un coachbot plein d'humour qui suggère plusieurs types de réponses (choix humoristique) et souffle pas-à-pas à l'apprenant la méthode pour exprimer la réplique choisie à dire au chatterbot (c'est plus simple qu'un chatterbot qui devrait faire face à toutes les situations par intelligence artificielle, mais ça pourrait enrichir les bases de données de l'intelligence artificielle réalisable plus tard). (construction collaborative envisageable pour le plus de langues possible - Help, Mister Google!...) Par ailleurs (vidéo ou logiciel avec coachbot d'apprentissage) on pourrait réaliser des vidéos de visites guidées de sites internet hébreux remarquables, accessibles directement à partir de la vidéo, pour apprendre des mots hébreux et en même temps se voir suggérer des sites intéressants qui pourraient s'associer pour être complémentaires dans un ensemble plus vaste qui pourrait devenir à terme un jeu de rôles internet infiniment plus riche et varié que les jeux de guerre banals. Merci pour vos Oulpans remarquables! Shalom Jean-François
Bravo pour vos cours exceptionnels et un bravo tout particulier à la meilleure professeure qui soit,,, Sigal Zohar
Хотелось бы побольше грамматики, материал прекрасно подобран, при этом - превосходная подача материала! Буду рекомендовать своим друзьям
It's been a pleasure to learn with teacher Ayala. Thanks to the small number of participants (4) we get to practice a lot. The teacher keeps the class interesting and gives everyone an opportunity to interact. It makes for a fun environment. Unlike my initial class where we were 15, which I found stressful and not very meaningful. I would recommend eTeacher, especially if you can be in a smaller-sized class.
Je termine à présent le niveau 8. J'ai commencé par un cours collectif, mais au bout d'un an je suis passé en cours particulier, qui me semblait mieux correspondre à mes attentes. C'est plus fatigant car demande une attention constante mais je crois que c'est plus profitable.
L'apprentissage est long, la langue est difficile mais belle et logique. Ne pas croire qu'on parle couramment avec une heure de cours par semaine, mais on se débrouille à l'écrit et à la lecture avec patience et travail en sus du cours hebdomadaire.
Ne pas hésiter à suivre les cours plusieurs années si l'on veut comprendre et parler couramment.
J'ai toujours demandé au professeur les cours à l'avance, ce qui permet de les travailler chez soi avant le cours et d'être moins désarçonné devant une difficulté.
Je conseille en plus les sites http://www.hebreu.mobi/ pour toutes les conjugaisons et http://context.reverso.net/traduction/ comme dictionnaire.
Mon professeur Dalia est agréable, patiente, pédagogique et ne manque pas d'humour.
Bref, une expérience formidable.
Les cours en groupe sont stimulant et la professeur est à l'écoute et encourageante. L'apprentissage est parfois un peu rapide ce qui oblige un travail personnel intense.
We bought a course from these guys that we couldn't do because my partner got pregnant. We later asked to access the course, but we're told we need to buy the second level in order to access it. We would warn everyone and anyone trying to buy their services they are not to be trusted.
I am really unhappy about the service of e-teacher online. I've been pressured into spending more money and taking more courses then I was happy too.
I am really disappointed of not being offered a satisfying solution for both parties.
Je suis enchantée des cours proposés par eteacher. Les professeurs y sont excellents: Merci à Nourit, Yardena, Soshi (2), Naama (2), Malka, Orit, Sigal.
(J'ai eu la chance de rencontrer plusieurs de ces professeurs lors de voyages en Israel).
Remerciements également aux services technique et commercial efficaces et disponibles.
Gosto muito do curso, pois tenho um sonho de morar em Israel, só gostaria que tivesse mais conversação e que a atual professora não falasse tão rápido.
Answer: I have the same experience - they took from my visa account 824 Euro for 1,5 teaching hours - the whole amount for the whole semester even if I cancelled after 1,5 teaching lessons:-(
Answer: 3000 sheckels, one time payment, no option of getting one sheckel back if disappointed.
To Learn More Visit: http://eTeacherHebrew.com/information
Hello John,
Thank you so much for bringing this important matter to our attention. As a school policy, eTeacher believes in continuous improvement. Your feedback helps us in learning how to become the best academy for our students and teachers alike. We would like to resolve this matter quickly and efficiently, to guarantee your satisfaction with the study programs. I don't know how many academies online you know that are teaching also academic accredited courses of the Hebrew University in Jerusalem via WebEx, but I understand you have suggestions for improvements.
Please contact service@eteachergroup.com, attention of: Michal Jacobs, or call us at 1-646-200-5822, as soon as possible, so that we may help you best we can.
Looking forward to assisting you promptly,
Michael Jacobs,
ETeacher Group