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eReplacementParts

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Texas
1 review
0 helpful votes
Follow Mark E.
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EReplacementParts had the part I needed and shipped it fast, and even had a guide on how to install.

Date of experience: March 22, 2021
New Mexico
2 reviews
0 helpful votes
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Satisfied customer!
July 28, 2020

The tension spring I ordered fit perfectly and was exactly what I needed to fix my issue, part came fast and in time for the project I was gonna do.

Date of experience: July 28, 2020
Texas
1 review
0 helpful votes
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Broken carb
May 23, 2020

My chain saw needed a new carburetor and as usual I called on ereplacements and they set me up quick, chain saw runs great now.

Date of experience: May 22, 2020
Maine
1 review
0 helpful votes
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All pk
July 8, 2020

Ordered part for lawn mower, received it promply, fit perfect. Great service, Fast delivery. What else is there. My opinion, SUPER COMPANY. C. W.

Date of experience: July 8, 2020
Nebraska
1 review
0 helpful votes
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The brushes for the dewalt 1/4 in inpack went in and work good. Thank you. Great place to buy parts.

Date of experience: December 4, 2019
Natalie D. eReplacementParts Rep
over a year old

Hello Robert, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Idaho
1 review
0 helpful votes
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Feed pawl for air hammer
October 31, 2020

I received the parts in less than a week and were exactly what I needed since I am a roofing contractor and live by my tools I needed it right away

Date of experience: October 30, 2020
Washington
1 review
0 helpful votes
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Only eReplacement Parts had the Toro weed eater cap I needed. I couldn't even find it on Toro online

Date of experience: May 1, 2020
Michigan
1 review
0 helpful votes
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Quality and price
June 18, 2020

Parts are OEM and look and fit as expected. I have a 20 year old Lawnboy and it still runs like new, so I replace parts as they wear out.

Date of experience: June 18, 2020
Michigan
1 review
0 helpful votes
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Just What I Ordered. Everything Was There And Also Fitted. No Problems Here. Fast Service Great Product.
Will Do Business Again.
Regards
David

Date of experience: June 30, 2021
South Carolina
1 review
0 helpful votes
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Wrong part
January 13, 2021

I order a fuel line bushing for a gas tank and receive a 3/8 hex head nut. The package was label correct by manufactor, but a add on label was wrong.

Products used:

Date of experience: January 13, 2021
New Jersey
1 review
0 helpful votes
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Will buy from this company anytime I need Auto Parts.
I highly recommend this company to anyone that is a DIY'er!

Date of experience: August 11, 2022
Rhode Island
1 review
0 helpful votes
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As always great job
November 15, 2020

Working with the associate Dave he found exactly what I needed and walk the right through the process great job Dave

Date of experience: November 14, 2020
Wisconsin
1 review
0 helpful votes
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Just plain review
August 12, 2020

Was told package was shipped on July 27, when in fact it was not shipped till the 30th.
Other than that am satisified.

Date of experience: August 11, 2020
California
1 review
1 helpful vote
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I originally wrote a 1-star negative review. However, ystrdy eve the order came in my mailbox. I give the company 3 stars due to the major technical difficulties they seem to be having right now. You can read my original review below. Mechanically they did fine; received my order, charged my card, fulfilled my order and shipped it within a few days. Technologically the company is having issues that is unfortunately negatively affecting their business. I would give 3.5 stars if it was an available selection.
ORIGINAL REVIEW BELOW
Ordered 2 simple parts for a worm-drive circular saw on 07/28/2020. eReplacementParts.com website said over 24 units(for ea part) were in stock and normally ship within 1 - 2 days.
First, I never received email confirmation of my order.
On Aug. 2 I tried to track my order thru their website, yet the website could not find my order. Funny, my C-Card was charged right away. I tried calling the cust. Srvc. No. On their website and the different ph. No. That was on my order. Neither ph no. Had a live person to speak to and they send you back to the web-site. I go back to website and they can't find my order.
I email them explaining situation. No response is sent. I email them'canceling' my order, again, no response.
In spite of this Covid-19 issue, this business is in dire need of an immediate, massive make-over. Frankly, I can't trust a website that completely ignores customers that have already paid for their merchandise. I needed these parts quickly yet all this company did was delay me for a week with zero correspondence. They get a big F on every level and I won't be ordering from them again. My advice is to stay away.

Date of experience: August 4, 2020
California
1 review
0 helpful votes
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I have a Craftsman weed wacker and needed a new gas tank. Perfect fit and replacement. Low cost and resonable shipping time.

Date of experience: July 9, 2020
Michigan
1 review
0 helpful votes
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Tried to cancel the item I ordered and was unable to do so. Web site is not easy to navagate. Phone #'s do not work. Will not use in the furture.

Date of experience: August 22, 2020
Ohio
1 review
0 helpful votes
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Excellent
July 8, 2020

I received prompt and accurate service in spite of a backorder and Covid 19 delays. The backorder was filled within a couple of weeks. Thanks

Date of experience: July 8, 2020
Pennsylvania
1 review
0 helpful votes
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Disappointing
March 5, 2020

Purchased a dewalt magazine for dcn692 nailer and only received a plastic cover which is a piece of the nail magazine.

Date of experience: March 3, 2020
North Carolina
1 review
0 helpful votes
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Once I cancelled the back ordered parts the order came through OK. Otherwise I am happy. Glad that ereplacement parts has Shimano reel parts

Date of experience: April 7, 2020
Florida
1 review
0 helpful votes
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I have an older (2007) Karcher pressure washer model K2.26M 1.601-602 which has held up really well until recently. I mixed up a soap solution and placed the suction tube in as usual and switched on the washer. There seemed to be some soap spraying from the spray wand when triggered but I noticed my soap solution bucket was getting more full by the minute. I pulled the clear hose from the bucket and noticed clear water running out of the hose that was supposed to only suck in my soap solution. So I assumed there may be a problem with a valve that controls this function. I looked a the eReplacementParts diagram and then located the Detergent Inlet Assembly Part Number 9.755-183.0 and placed an order. Around a week later I got an email saying that this part was not available but was placed on back order. It finally came in a couple of weeks later and I started the disassembly of the PW. Disassembly of the housing required a long shank torx screwdriver to separate the housing in half, remove the U-clip from the pressure hose outlet for outlet pipe removal, then remove the 4 large allen screws from the washer piston head to free up removal of the shield covering the detergent inlet assembly which has the clear tube attached to it. With clear hose and shield removed I used pliers to grip the old assembly and twist and pull to break the old seal until it came out. Now you can install the new assembly in the reverse order that all was removed. Be careful as the head assembly is spring loaded as you place the 4 head screws back into place. I finished reassembling the PW, connected it to the water hose, plugged it in, turned it on and squeezed the trigger and placed my finger over the clear detergent suction tube and now noticed a slight suction only when the trigger was activated for applying soap from the wand. So the fix was a success and returned my old PW to usable status.

Date of experience: April 15, 2022

Overview

eReplacementParts has a rating of 2.9 stars from 4,468 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with eReplacementParts most frequently mention credit card, next day and wrong size. eReplacementParts ranks 1st among Appliance sites.

service
805
value
888
shipping
902
returns
260
quality
844
This company responds to reviews on average within 1 day
+398