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eReplacementParts

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Missouri
1 review
0 helpful votes
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Recieved parts earlier than promised and perfect fit. The website was easy to to navigate and to order from.

Date of experience: November 25, 2020
Texas
1 review
0 helpful votes
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Good company
November 18, 2020

I have used ereplacement parts several times. The parts have always worked and I was able to do the repairs from mixers to chainsaws

Date of experience: November 17, 2020
Pennsylvania
1 review
0 helpful votes
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Great website
July 9, 2022

Website is easy to maneuver through to finding the parts needed. Purchasing is secure and shipping is fast.

Date of experience: July 9, 2022
Michigan
1 review
0 helpful votes
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I never recieved item purchased and was emailed about item being refunded and never sent, yet to receive refund and no answers yet

Date of experience: October 16, 2020
Wisconsin
1 review
0 helpful votes
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Quality part
March 21, 2020

Part was a perfect fit for an old snowblower. I never thought I'd find a replacement part for a 20 plus year old snowblower. Thanks a lot!

Date of experience: March 21, 2020
Natalie D. eReplacementParts Rep
over a year old

Hello Mike, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

California
1 review
0 helpful votes
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Perfect!
May 20, 2020

It was what i was looking for it was the right one for my thredmill and had no issues with the key. It worked out thanks

Date of experience: May 19, 2020
North Carolina
1 review
0 helpful votes
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Excellent service
April 25, 2020

The service was excellent, I received the part on 2 days. I recommend this company, thanks for año excellent service.

Date of experience: April 25, 2020
Delaware
1 review
0 helpful votes
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Very satisfied!
June 21, 2023

Ordered the part and it was delivered on time and is the exact match for the part that itis replacing!

Date of experience: June 21, 2023
Alabama
1 review
0 helpful votes
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Replacement
June 15, 2020

Go ahead and buy the hex flang bearing. You will have to have it. I also changed the the screw. Biggest problem was getting to the screw

Date of experience: June 15, 2020
Texas
1 review
0 helpful votes
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Compressor repair
December 13, 2020

The parts received were the exact parts required for the fix. In 5 minutes the Dewalt air compressor running great.

Date of experience: December 12, 2020
North Carolina
1 review
0 helpful votes
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Just what I needed
June 6, 2020

Was looking for a replacement part for my chain saw and found what I was looking for and placed order and delivery was fast... thx

Date of experience: June 5, 2020
Minnesota
1 review
0 helpful votes
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Flame Tamer
April 4, 2020

I actually got the wrong size. I need 14 inch size, not 17inch... I need to know how to exchange these

Date of experience: April 2, 2020
Louisiana
1 review
0 helpful votes
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Nothing
August 25, 2020

Did not receive anything from y'all please refund my money, will not purchase anything else from yall

Date of experience: August 25, 2020
Tennessee
1 review
0 helpful votes
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Shipping took forever, didn't get all parts
December 29, 2020

I ordered 3 parts for my chainsaw through eReplacementParts.com way back at the beginning of August 2020. Original order said it would be about 3 weeks due to Covid delays in supply chain. Two screws I didn't need to bad said they were in stock and the throttle wire (the part I really needed) said it was on backorder. I didn't plan on cutting any trees in that time period so I figured that would be fine. After waiting over a month I checked the status and the throttle wire was still on backorder. I waited another month and finally the throttle wire was available but one of the other parts was now out of stock. I inquired on having the order split to ship the two that were available and backorder the 3rd part until it came in. They said they could do it but that two shipping charges would apply. Since shipping was more than the parts, I didn't want to do that and felt for how long i've already waited they should have been able to work with me on that. I waited a couple more weeks, and finally the 3rd part came in, BUT now one of the other two parts were now no longer in stock. I was so frustrated that they wouldn't hold the parts for my order that I cancelled the 3rd part and told them to just ship the 2 that were now available.

Long story short, I ordered my parts the first week of August 2020, received my parts in DECEMBER, 2020, and only got 2 out of the 3 of them because they were unwilling to work with me on shipping and didn't pull the parts aside for an order that had been in for months. I'm aware Corona might cause some shipping delays, but I waited FOUR months to get 2 of my 3 parts because when they came in they didn't pull them aside for me. So I ultimately waited a very long time and did not get everything I ordered due to poor customer service and poor order fulfillment. I was more than patient for the first 3 months but finally gave up on trying to work with them. Not sure if i'll buy parts from them again.

Date of experience: December 29, 2020
Florida
1 review
0 helpful votes
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Awesome, quick, business
February 12, 2022

I needed a new work light for my Dewalt miter saw. I ordered the part from E replacement parts and the process went quick and smoothly.

Date of experience: February 12, 2022
Nebraska
1 review
0 helpful votes
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I havent received an update since feb 8th says its been in Vegas. I cant give a review because o haven't received product ordered Jan 29th.

Date of experience: February 25, 2021
Florida
1 review
0 helpful votes
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Great company. Their website is very easy to navigate and the inventory they carryis quite extensive. Highly recommend them.

Date of experience: October 1, 2020
Illinois
1 review
0 helpful votes
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Excellent couldn't be happier- saved my piece of equipment! Was gonna throw away- thank you soo much!

Date of experience: February 3, 2021
Hawaii
1 review
0 helpful votes
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Excellent company
May 27, 2020

Awesome company. Had the exact part that I needed for my type 3 DeWalt cordless saw. Fast shipping service as well. Will definitely be back.

Date of experience: May 27, 2020
Riicky T.
Minnesota
1 review
0 helpful votes
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Fast and easy
May 30, 2020

Fast response on shipping very little wait before package was in my hand.
Excellent service as always.
Thanks
RickyT

Date of experience: May 29, 2020

Overview

eReplacementParts has a rating of 2.9 stars from 4,468 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with eReplacementParts most frequently mention credit card, next day and wrong size. eReplacementParts ranks 1st among Appliance sites.

service
805
value
888
shipping
902
returns
260
quality
844
This company responds to reviews on average within 1 day
+398