EpicSportsReviews 30,229

Stay far away! After sizing my entire team with samples I ordered a combination of small, medium, and large jerseys. I received the order and the jerseys were printed with name, number ad logo and were distributed to the team. I then found out that the mediums did not fit like the sample. I obtained the jerseys back from the team and matched up smalls and mediums. It turns out that the small was the exact same size as the medium. I called customer service and Racheal explained that the sizing chart indicates that a small is anywhere from 33-35 and a medium is anywhere from 35-37. I sent pictures showing that the small and medium jerseys both measured at 34.5. Rachael then got back to me and said that because the jerseys were customized that she would not return or credit the cost of the medium jerseys. She indicated that it is my responsibility to check to make sure the jerseys are not mislabeled prior to printing. I really don't understand how a company can ship the same measurement shirts and label them both small and medium and then claim it is the customers responsibility to make sure they are not mislabelled. I would stay far away from EPIC when considering ordering team apparel.

Placed an order at 10:30 Am. Received an email saying my order was on hold and to call a specific phone number. Called the number and was on hold for 3 hours. Finally someone answered and i told them what was going on and i was placed back in a phone waiting line for another hour. Spoke to a women named Taylor who kept asking me for my credit card info, i asked what her last name was so i knew who i was speaking with and she wouldn't give it to me so i asked to speak with a supervisor and i'm currently on hold again! Completely unprofessional and atrocious customer service! Will be sure to recommend to everyone i know to NEVER USE EPIC SPORTS!

I happened upon the EpicSports site while paging through other sites in my search for team uniforms for a tournament coming up... I had never heard of them before. Upon delving further into their web site, I was pleasantly surprised at the prices and the selection of uniforms available... and they did the printing - another great deal!
Their turnaround time was super fast too! I liked the customer support call also, just to verify the order and answer any questions that I may have had - nice touch!
The uniforms arrived in about a week and a half - everything was perfect! Everyone on the team was ecstatic at the quality and at how nice they looked.
I will definitely do business with EpicSports again!
I'm even shopping for equipment from them...!

I tried to find the best deal possible and I found epicsports.com. I had never heard of them before so I was doing some research. I ran across this site with all of the negative reviews and got scared. I still decided to take my chances after looking elsewhere at other reviews, as it is my experience that typically the only time people are motivated to write about a company is when they have a bad experience. My order number was ******* and I spoke with Erik. I also made things complicated.