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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Easy transaction. Thx
The service was fast and on time. Great prices on the pants! You can beat there prices! The pants run a little small side
Love epic
I still have not received all of my order. Also I have I not received any information on when it might be in. Tried to contact customer service. Waited 30 mins just to get disconnected.
Best prices out there
Really good product soccer balls and bag you got it and delivery super good timing can't ask for more thank you EpicSports
Never ordering again. The fees associated with return are absurd. My school will no longer use your company for our uniforms for all of our sport teams
Easy and fast
Couldn't be better!
Great prices, good quality and great delivery time!
I have shopped many times with Epic sports very satisfied with the service.
I've used this company to order balls and pumps for three years in a row and have always been satisfied.
Faster than expected delivery, accurate product descriptions, great prices.
Great price
Good job
Great prices, not crazy about the high shipping costs. After received the product, was too small and tried to call customer service and wait time was 30-40 minutes each time. Email response was about 4 hours. I'm dissappinted that I would have to pay return shipping and then shipping costs again for the new larger size I wanted. While the prices are good, not sure I would shop here again for clothes. It's not worth the hassle/expense.
It was great prices and simple
Did not receive my order yet still waiting
Great experience! Order arrived on time and the quality of the softballs are great.
Everything was great. The shipping was fast, the colors matched. Im pleased. It saved me money and time. I was very shocked with the quick arrival.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!