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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Wasreally impressed by the price and service
Great experience fast shipping great products
The warm ups are really nice and feets the girls just like I wanted them too. I love epic sports
I like the your product, but customer service was lacking product knowledge. The person was unable to advise as to whether the radiant red, being used as the boarder, would be similar to the red brim of a Richardson hat I wanted to purchase. The person had no idea.
Great prices and lots of options!
Very fast turn around on order. Great quality...
Easy order just like usual
The clothes did not fit and had to return them
Slow delivry, but IO guess it was a custom issue. Thanks, Luc Robert Prevost, Canada.
Once the jerseys actual arrived, my expectations were FAR exceeded.
Good price, quality product, timely shipping.
Easy ordering, good price. Always have a good experience with Epic Sports customer service and products.
My son out grew is old baseball pants and I ordered these. They fit great and very comfortable for him.
The quality and pricing were great. However, the process time on some of the things in the order was a lot longer than I was hoping for and I had to order some of the items that were in the order from another company because the items from this order were not delivered in time.
Everything i've gotten, so far, has been decent quality
Shipping seemed a little pricey to me.
Good product, good price.
I have had two separate orders and i can't complain.
Great prices, reasonable shipping.
All items shipped in a single bag which was stuffed full, bag broke during shipment and several items were damaged.
Clearance items so not a lot of value, did not follow up with shipper or seller.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!