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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Item was just as described and fit true to size. It shipped fast!
Easy order process. Had to return one of the items due to fit. Not happy about paying shipping AND a restocking fee. Never again will I order from this company.
Epic has always been great. Ordered some baseball belts that were way smaller than advertised. Disappointed in the sizing.
Good selection & good price but I actually ordered two 2XL and one 3XL shirts and I got 3 2XL shirts and no explanation ( such as 3XL not available). I plan to let my teammate try it on before I notify Epic.
First time shopping here luv their selection an prices
Great experience
Easy ordering and got my package fast. Great price and quality product.
Great product, amazing price, blazing fast shipping. What more can we ask for? Site easy to navigate. Being able to see available stock very useful.
Some how 2 of my shirts that i order for my boys was dirty.
Love their light weight shirts for the summer. Always at super reasonable pricing.
Good inventory, good pricing, and an easy to use site.
Shipping was a little more than what I wanted to pay but if you purchase several items it's worth it.
Easy
Epic Sports is Awesome!
Great Jackets, Kids Love them! Came exactly as ordered. Same with the equipment bags and the belts are for next season.
Positive
Every thing was simple, easy to use.
I ordered jerseys for my baseball team. Epic was fast, cost effective and great quality!
Great item. Arrived sooner than expected.
Very very good
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!