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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Great selection on everything that I needed for the season and Great results on quality also shipping was fast.
Quick and easy!
The company the service was great, but the delivery fees are to high
Perfect size. Needed the display glove for a wreath.
It was great being it was my first time ordering thru this company.
This was my first time shopping with you guys and my overall experience was great. I will be buying more stuff from you guys. Thank You!
Great Experience every time!
Everyone was great
Second time to order from Epic and have great experience both times. Got best prices for team socks and fast shipping.
N/a
The product was just as advertised and arrived on time. I would order from Epic again.
Prices are good, but shipping is expensive and slow. It takes almost a month from the date of order to receive the merchandise. You would think that the business model these days would be competitive with other online shopping sights.
1 stop shopping. Got all my daughter's softball pants, cooling shirts, and socks for her team all in one spot.
Seemed to be what i want and fair price
Great service and product. Just wish there were an option for cheaper shipping based on bulk orders.
Returning customer
The products are top-notch, affordable, and ship quickly. I was impressed with the quality of the items, specifically the base ball pants. We also ordered belts and socks and were similarly impressed with their quality. I will certainly purchase form Epic Sports again, as well as recommend it to my friends.
Top notch
Great price on good equipment.
As always Epic delivers with great products at a great price. Everything was shipped quickly and delivered on time.
Shipping costs as much as the product-- was surprised with the charge at checkout.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!