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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Just like the last 3 or 4 times we have ordered...The service was great and the quality is amazing!
Shipping was super fast on the sublimated items and the quality is amazing! 10 out of 10!
Socks were great and they arrived right on time! Thank you!
Great service. Always have what I need. Only issue is that the shipping seems to be a little too slow. Great products.
Very happy with the socks, great prices per item. The shipping was faster than expected. Appreciated the order updates before it was shipped.
Everything with the order was perfectly fine. Arrived on time. The product was subpar. I ordered wristbands. The window was crooked or a slightly different size for each window which in turn makes it extremely difficult to make cards to fit. Also, some of the windows are stitched crooked on the wristband.
Tremendous service as always! Fast delivery! Definitely recommend!
Great quality for the price. Does run a little large.
Was very impressed with the quality of each individual shirt based on price I was able to get about 40 shirts which also included one for the coach because my son's team didn't have any type of uniform. Paying for the expedited delivery made it roughly around $100. Another parent made the design so we presented them to all the children at the school. It was a great day.
Your white cotton t-shirts are all I wear lately!
I also print my own designs on them, I've been having a fun time.
I am a 25yr woman 🌷
Order came before the estimated delivery date. All of the items ordered were exactly as on descriptions and great price! Thank you!
I bought these last minute for my daughter's cheer squad and they're so comfy! All the girls loved them. Glad expedited shipping was also offered!
Great quality products!
Great pricing!
Always fast and on time shipping!
Have yet to be disappointed!
(and don't expect to be!)
Very happy, with my order, and the timely fashion in receiving it
The delivery of the product was quick. The quality of the product is good. I have no complaints. Awesome as usual!
You could not print on the back of the items we ordered as listed on the website so I had to get the jerseys without printing on the back and then have the back printed locally so I could get them on time.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!