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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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2nd time ordering & everything was great
Satisfied, very good product and great prices
Easy to navigate the site great products and super prices...
N/a
Socks were pretty poor quality and one of the types was too short, so we couldn't use them.
Great products at a great price.
It was the jersey I needed at a great price, thank you.
I've been a loyal customer for some time now. How do I become a star customer w bigger or better discounts? Thank you
Great
Just thought 3 weeks was a long time to send a flag even without express shipping
Very satisfied with everything
Easy to order
It took almost a month to get which I felt was along time but it's a great bag
Always first rate and always fast.
In the future if I have to make comments I will not do these surveys.
Quick and easy to order, good price.
Good products, good prices. Just wish their shipping times were better, it seems like they sit on your order for a good week before it's processed and shipped out.
Very fast service and great price
It has been quick and painless
Exactly what I wanted at a great price.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!