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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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The ordering & delivery were seamless... the pants were a different matter. I ordered 2 sizes bigger than my actual size, because I read reviews that talked about sizes running very small. The pants were still too small in the waist and crotch area. Was told that I would have to pay return shipping if I chose to return the product, then pay new shipping charges to order a bigger size. I have chosen to purchase pants from another source and sell these pants to a fellow official with a smaller waist size.
Easy ordering. Fast shipping.
Happy that my jacket showed earlier than expected! However, i was hoping for a tracking number, but I don't think it ever sent to me. Not that's its a big deal, but I like to track my packages. Thanks epic sports!
Great to do business with!
I love the products I have from you.
More quantity
I've used Epic for all my team jerseys, they're great!
Easy to use
Good selection
Good pricing
Easy process and great service as always.
Thank you!
Site was super easy to use. Team order interface was easy. Thanks for making it easy.
Great deal. Quick service!
Very easy ordering process and the soccer balls are high quality.
I like the quick delivery. I wish you had free shipping though.
I feel that the shirts were not worth what I paid. But it was easy to order and I got them very quickly.
EASY QUICK AND NAVIGATION WAS OUTSTANDING
Quick and easy, shipped fast and was what I ordered
Best prices on volleyballs I've seen even with shipping costs. Selection rivals sites like Amazon with their multiple resellers but I get all of my order in one delivery.
Our team shirts arrived well before the arrival date that was given. I will definitely be coming back anytime we need anything quickly.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!