EpicSportsReviews 30,523

Recently made a purchase that included a set of Linesman Flags. The flag pouch they came in was ripped such that it wouldn't close. In addition, the flags themselves had a horrendous smell to them. I tried to get a replacement as there was obviously something wrong with the product. Sent them a picture of torn pouch and then of the entire flags (per their follow-up request) after which they then disagreed with me. They said they saw nothing wrong with the flags. I repeated my claim saying the POUCH was torn (not the flags), but that the flags had a horrendous smell to them (can't even put them in my referee bag). Guess they couldn't smell the flag stench through the photos I sent! They still would not replace. Basically, they thought I was lying. Seriously? They ignored the fact that I had bought other products from them and had no issues with them.

They offered that I could send them back at my expense ($7.25 USPS minimum) and they would reimburse be the $6.99 I paid for them. I spent more time trying to get a replacement than its worth at this point. I ended up having to throw the product away. Only reason I'm posting this is out of principal. A business should stand up to the product its is selling. There are plenty of other worthy on-line sports equipment vendors to buy from. I certainly won't be using Epic Sports anymore and will be informing the various clubs and sports associations I'm affiliated to avoid using them as well. Buyer be ware!