On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
This is a great website for any youth sports parent/coach! No issues yet.
Loved item.
Super fast delivery, great price, good product
Loved the bag and socks
Very satisfied with everthiig
Epic Sports made shopping simple and easy! My delivery came in earlier than expected, and I loved receiving notification updates regarding when my package was sent!
I wish the uniformed would have been a bit bigger
Easy great prices fast delivery
The font Size on your order form is much too small and hard to read!
Good Prices, Normal shipping is slow,
Years back I purchased a cap made by Rapdom. I wore it out and thought about looking on the internet to see if I could find another. I found your site and the ordered two caps. They were just what I was looking to buy. I got what I wanted.
I think it's great and I'm grateful that I got a promotional email that let me discover your corporation, because around the same time what I was looking for you showed up and had, so thank you. Will buy from again.
Had to return one that did not fit. It would be helpful to comment on the fitting (e.g. "runs tight" etc). The return process, however, was handled quickly, albeit the postage cost was borne by me.
Great experience. Lots on inventory at unbeatable prices.
Had to be back ordered, but still shipped quickly once in stock
Love the options of different gear. The only issue I have is when using the mobile site any time you click on a product to read the details and you go back to the main search, it takes you back to the very beginning of the list instead of where you left off.
The process is easy.
A variety of items to choose from!
Great place to get sports equipment & clothes!
Shipping was a little pricey, kinda cancelled out the low price of the jerseys
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!