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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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The Allison baseball pants are exactly as ordered. We will consider using Epic in the future for our other sports needs.
Very slow processing and delivery.
Nice site
Ok
Great
Excellent
The 15 Baseball Display is not what
I expected.
The baseball stands are thin plastic and
Are not attached to display.
I will be returning this item
Please advise
Easy to do
I still have not received the Base Shoes 3n2 size 9.5 as of yet. NOT SHIPPED,
I called and held for 18 minutes, then put my number in for call back. 2 days and I have not heard from anyone.
I called again and put on hold again. NO RESPONSE AGAIN.
Your website makes shopping quick and easy.
Repeat customer. I love buying from epic.
Ordered uniforms that the website said were in stock. Two days later they inform me that several items are on back order. So we switch to a different jersey that indicated in stock. Once again, on back order. Spoke to a manager that indicated the "In Stock" is as far as they know... yet they have no idea if the item is In Stock and they mean the manufacturer's "In Stock"... not Epic Sports. So it went from, ship within 8-10 days (faster end if items "in stock")... which would've been mid-February, to ETA of March 14th. They completely defended their "In Stock" note and would not offer any assistance on shipping or otherwise, thus I cancelled my order and will never do business again with them... and will pass along to our league.
My experience with Epic Sports is always good!
Overall great company and I would recommend to anyone.
Great price for some awesome practice jerseys
Love this site fast shipping great prices I make hats for my company and everyone loves the Richardson 112
Awesome, great awards. The kids love them
The correct product arrived in good condition. The shipping time was consistent with what was advertised, but it would have been nice to receive the item sooner.
It was very good fast at a good price.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!