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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Got what I bought and quickly
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I called and ordered a pair of shin guards on February 6 and just paid the lowest postage rate. The guards were scheduled to arrive by February 14. I received them on the 9th. Great service and really the lowest prices I have found. I will shop with them again.
I ordered a medium baseball jersey. It is too big and has an irregular shape. The sleeves are loose from shoulder to lower elbow where it just hangs there, and the neck hole was very small in comparison to the rest of the shirt. The neck is nearly a choker and uncomfortable.
I'm rolling up the sleeves and I'll tie the shirt off to one side to compensate for the oversized fit. I'll deal with the neck.
I do like the lettering and stitching and color of my shirt.
I ordered the shirt to determine the size I need so it was just a way to confirm before I order more. The shirt is too small but I know now what size I need and will order accordingly.
Always check epic sports first.
Good experience no problems at all
Everything was great
The order I placed had 1 duffle bag and 3 pairs of shorts. The items were shipped in 3 different shipments, which may or may not have contributed to the shipping costs. Additionally, the timing of the shipments was unusual. Overall, satisfied with the duffle bag as it was a great deal and my son really likes it.
Product not easy to find with a search.
No free shipping
Numbered vests are of poor quality
Kickballs are of good quality
I called to re-order a jersey from last year, the shirt was no longer made, the rep on the phone had suggestions available right away, confirmed it was "close enough" to the original shirt, and executed the order smoothly. I'd definitely use the company again.
Great just sometimes run a lil small but i get a hang of it. Good overall
Good quality. Great prices.
Easy to use! Quick and to the point. No extra pop-ups or ads
I bought 8 mesh backed baseball caps in various colors. These were some of the cheapest options available, which is what I was looking for in this instance. I received my hats within just a few days. Most of these hats have a bill that's slightly off center. It's not major, but it is noticeable. I don't mind since these were only $3/each, but something to consider. You get what you pay for, so like I said: Good value.
I would have preferred PayPal option
Took way longer to get my item then stated on the web site. I was told at time I ordered it would be 7 to10 day and it took over a month to receive my order. Other wise I am happy with the product I received.
I have been ordering these backpacks for a couple years now. With normal use they hold up really well. I would not recommend using them to carry heavy materials (books, etc) but for uniforms, shoes, etc it has been a perfect fit.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!