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EpicSports

Overview

EpicSports has a rating of 4.5 stars from 29,833 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EpicSports most frequently mention good quality, great price and timely manner. EpicSports ranks 1st among Basketball sites.

service
264
value
257
shipping
268
returns
156
quality
243
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211,479 reviews
How would you rate EpicSports?
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Alabama
1 review
0 helpful votes
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Awsome
May 24, 2017

Love them great prices fast shipping and awesome product we will and are ordering more we will also be recommending to others

Date of experience: May 24, 2017
New York
1 review
0 helpful votes
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Great service
February 7, 2017

Great price and fast delivery on soccer bag. Embroidered and still fast. Quality material. I use epic for all our soccer equipment

Date of experience: February 7, 2017
Tennessee
1 review
0 helpful votes
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Very professional, and speedy delivery. Everything was easy to find, and I was able to order multiple orders at the same time.

Date of experience: May 1, 2018
JOHN R.
0 reviews
0 helpful votes
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I have been in contact about my order with Epic Sports as to when I will be receiving my order. I am told there is no delay but still have not received my order or have a date as to when I will receive it.

Date of experience: March 2, 2017
Tennessee
1 review
1 helpful vote
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Great
October 17, 2021

Great service my order came on time. I will use this company again. They sent me emails saying my order was sent.

Date of experience: October 17, 2021
Florida
1 review
1 helpful vote
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Products are great, but questions on products I want to purchase have gone unanswered through online and through messages left on phone.

Date of experience: March 18, 2014
STEPHEN J.
0 reviews
0 helpful votes
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Not happy that it took as long as it did to get my order. When I did receive my order it was short by 3 items. It then took 4 business days to get the rest of my order. I thought it should have been shipped over night.

Date of experience: April 4, 2017
Georgia
1 review
0 helpful votes
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Jerseys
September 20, 2022

I was very pleased with the jerseys, socks & belts I received. Great quality. I received my order so quickly as well!

Date of experience: September 20, 2022
JIMMY F.
0 reviews
0 helpful votes
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The first delivery of the product
August 9, 2019

The first delivery of the product. The item was destroyed. I can't give delivery a good rating. Customer service asked for photos of damage. I sent the images of the damage. They replaced item. Other than delivery, I was satisfied with product/ services. Thank you!

Date of experience: August 9, 2019
ANNA B.
0 reviews
0 helpful votes
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Very happy with the fins i bought!
October 19, 2017

Very happy with the fins i bought! Very fair price. I was a little disappointed with how much i had to pay for shipping ($11). If i pay that much, id like for my products to arrive sooner that a week and a half.

Date of experience: October 19, 2017
B E.
0 reviews
0 helpful votes
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In the past I have had to call customer service for Epic Sports and have had very very long hold times. That is the only issue I have had with them. Everything else was very customer oriented, prompt and efficient.

Date of experience: July 11, 2018
TAMARA S.
0 reviews
0 helpful votes
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The site was fine but the skewed shipping amounts threw me for a loop.
I called to clarify and spoke to a very pert, condescending man who spoke down to me and was extremely unhelpful and downright rude.

Date of experience: October 2, 2020
SHAUNA A.
0 reviews
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Affordable and easy!now it's time to test the quality of the goods ordered,17 days to go...
Update *
The order came sooner than 17 days however a few of the packages came open,love the price and quality.Would recommend

Date of experience: July 4, 2020
James L.
4 reviews
0 helpful votes
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They sent me the wrong item
April 2, 2017

They sent me the wrong item. It got there on time. The price was great. I emailed customer service, they got back to me quickly. They have not yet rectified the situation, but have assured me they will.

Date of experience: April 2, 2017
Michael G.
4 reviews
0 helpful votes
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I have not received my item yet, tried call twice and was on hold and was 15 in queue to speak to someone. Also sent email and have not heard from anyone. Very poor customer service and still have not received item.

Date of experience: March 13, 2017
George F.
0 reviews
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Always a pleasure to do business with
August 16, 2017

Always a pleasure to do business with. Easy to order, always shipped as promised and always a great product. You guys have it together and I appreciate it. You make things simple and your follow-up to each order is impressive.

Thank you!

Date of experience: August 16, 2017
andrew k.
0 reviews
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Overall was good
October 2, 2017

Overall was good. Took longer than what I paid for delivery. I paid extra for 3 day shipping and it took about 5 days. I emailed customer service and they were no help. Products were good, price was good but delivery sucked.

Date of experience: October 2, 2017
Sandra J.
2 reviews
0 helpful votes
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My shopping experience was great the problem I had was the shipping rates. Your website states that items ship within 1-3 business days. When I got to checkout it appeared that I had to pay high shipping just to get it within 7 days.

Date of experience: October 7, 2018
coachkarenkozacheck S.
0 reviews
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I never received an answer back when I sent an email about a question. I order a lot for volleyball and usually know when stuff will arrive.
This one package just came a lot later that's why I sent an email. I have now.

Date of experience: June 5, 2019
CHERYL L.
0 reviews
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We had to exchange the pullover shirts for a smaller size. We called, they explained how to return those shirts and proceeded to refund money. At the same time, they placed the new order with the correct size.

Date of experience: October 29, 2019