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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Love It! Thanks
Easy to navigate
I have no complaints. My order was correct and it was delivered in a timely manner. Very satisfied.
Very pleased with the product and the overall experience
This order came in a timely fashion,but the order I am currently waiting on is taking way too long.the items were in stock but I will not receive it for almost a month
Fast simple easy
Pump, pump, pump it up
I have purchased items from this site on several occasion. I have been satisfied with the service and the products. I will continue to use this site.
As expected and fast delivery
The problem was if your product didn't fit or wrong color, you would have to pay for returned back to Epic and then reorder and purchased whatever items you need in order to received them and Epic will refund you back a portions of your first purchased order money. I'm not understanding why the company{Epic Sport} doesn't want to except their merchandise back without reordering again? They need to reconsidered their returning policy and be fair with the consumer(s). Overall they have great merchandise!
Thank You Kindly!
My only problem was not being able to view a size chart when ordering socks
Good stuff, great price.
Very satisfied with my order
Everything about this transaction was great
Simple shopping and great prices.
Ordered multiple brands trying to find one that I like and found some I like and found some I did not like shipping was super fast price are great I will continue to order from epic sports
Ok but didn't have size & color.
The sizes run a little small.
The quality of the fabric is really soft. Better quality than at the mall with higher price.
Easy and plenty to choose from.
I ordered three pair of running shorts from Epic.
I like the brand (Augusta Sportswear) and was thrilled to find them on your website.
They are my favorite running shorts.
Epic did not disappoint. My shorts arrived when promised. They were cheaper than many shorts out there and are of great quality.
Thank you!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!