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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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First time Epic Sports customer. I am very happy with everything! Price, service, delivery, and quality of your product! I will definitely be ordering again!
Just took some rime for part of my order to arrive
Affordable products with speedy delivery
Work cooling
Great experience! Everything we ordered was just as expected. Thanks!
These metals weren't as great as my first order from hasty metal
The dry fit shirts I bought were very nice, soft thin and comfortable. The addition of a hood onto a long sleeve dry fit short is genius, and creates the perfect balance between blocking the sun and staying cool. I will purchase again shortly though I wish all the colors came in all the sizes.
Just some issues with sizes but not a big deal
Will continue using.
I ordered something early Thursday morning for a game on Friday. Couldn't have been more grateful for reasonably priced expedited 1 day shipping. Major lifesaver!
Good selection
One of the worst.
Love the baseball shirts! Very comfortable, easy wash and wear. My new go-to casual shirt. I bought one in nearly every color.
Great site, use every year for baseball team, have always been on point!
Was happy with the shirts. Thanks
Overall good service quick and turn around
Can't handle the sun anymore - these thin long sleeve polyester shirts are nice.
Would like to be able to search by fabric.
Love the prices, and good quality materials!
Great products, very reasonable prices
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!