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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Epic sports is very good site to shop on. They have good service and product I was very satisfied with my order
I love everything I get from y'all. I will be ordering more soon.
A new season and EPIC still has the best prices and wide variety of baseball equipment!
Product was defective
Your shipping costs and times are outrageous! But, the quality and selection is excellent.
You missed the estimated delivery time that I payed additional money for. I got an email that confirmed it was missed and I was told when I spoke to a rep it would be refunded. I now looked at my bill today and that has not occurred as I was told it would be. So now I have to follow up with this via email and via phone on Monday.
Great products at a great price. Would love to see more availability in my size Large but I understand at the price point that it is limited.
It was a great find.
Exactly what I wanted for the best price I could find. Excellent service and products.
The baseball pants were too tight and too small
The order was as described and arrived in good time.
It was excellent all around. Thanks
I was not happy with one of the Vegas Gold shirts I ordered. The color was more of an olive green rather than vegas gold.
Easy shopping. Quick delivery. Quality products.
I've asked to return one of the items that is too small and have yet to get an answer.
Good products and great prices
I was ordering for another person who was very pleased with the shirts ordered.
They arrived faster than expected.
I received several emails follow-up to the order to provide any service. Great!
Great for a second pair of cleats
Great price and quick shipping. Thanks!
If I want to order the same thing again in a different color it's hard to go back to keep shopping
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!