
On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Great prices that you can't beat. Shipping was fast too!
Great variety--easy to shop--easy to order
Good prices
Great quality shirts for great price!
Always a great experience. Great company!
The socks i bought already have a hole in them but everything else has been great.
Great shopping experience, received the product that I was looking for in the several colors at a good price.
Great Atheletic Products
Poor quality item no wonder it was on Clarence and non returnable.
Simple and easy shopping. And I got exactly what I ordered..
Great price and selection. Fast delivery time.
The mediums were a small medium. I normally wear a small but ordered a medium so it would be a little loose and it ended up being tight
I was replacing a lawn bowling ball. It's super fun for the whole family. The bowling was misused, and had to be replaced. The original ball had adult and child finger holes in one. The replacement only had adult.
I gifted my son the jacket he was very happy, he used to have the same one from work place with logo on it he lost it, when he saw the jacket that I gifted him was very happy, he said it's exactly the same, it's made very well, in winter he'll be wearing it happily
Fast shipping, quality product with professional packaging. I won't hesitate to order again.
Sizing was too small, I ordered a size up from normal as sportswear tends to run small but it was still too small to be usable. Complicated exchange process and return shipping costs make it not worth the time/cost to make an exchange rendering product useless to me. I'll donate to someone in need at one of my schools and not order/recommend again.
Just fine, again!
Order was OK? I wanted to add to my order but when I called I was run around and frustrated were I gave up.
Great price good quality for price and fast delivery
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!