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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Very quick delivery time.
Huge variety great prices product buying guide very helpfull Thank you
The products were too small, so I need to return.
Everything on my order was awesome. But, shipping took forever. I was, however, I was updated often on ststus.
We had a great experience and they were very helpful and accommodating with our order changes. Very happy!
My only concern was that items were listed as S M L XL but several times somewhere in the description of the product youth size was listed. Its a bit confusing so perhaps put at the top in the listing YOUTH SIZES.
I was very pleased with the products and only messed up on one order that was apparently a youth large rather than an adult large...BIG difference.
Thank you,
Andi Moore
The hats are great
Great price and order was delivered on time.
Great price an quality. Efficient shipping as well.
Everything was cool
Good price, shipped quickly.
Quick and easy, timely delivery
Great prices, as always!
Excellent service
Overall I was satisfied with the product line. However, not all the products seemed to have the same cut size. I know that the product cut sometimes is determined were the product is manufactured. They seemed to run a little small but still a comfortable fit. The next size would be way to large. This is my first purchase from Epic Sports. I would recommend this company to my friends and coaches that I am in contact with.
Easy, fast. Good product.
Smooth transaction
Easy to search and find what I was looking for.
Good stuff at great prices!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!