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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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These workout pants last and our made very well. Please get other colors such as NAVY PLEASE
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Great service, products & on time delivery.
Fast delivery and great product
Good prices... Outstanding value
It's always a wonderful experience with Epic. The quality and price of the items are amazing.
Ordering was easy, price was fair and delivery was efficient.
Great experience. Just took a long time to get shipping quotes.
All the shirts were allright one was wrong size
The knee brace is good- the order is fine!
Very satisfied with product and customer service
The page is laid out well and easy to navigate.
Great
Very good on time.
Quality merchandise and reasonable prices and quick delivery!
Website is easy to use and you can check out as guest
I had problems with my first orders and they have not been resolved! A couple of the shirts has spots on them.
Just what I expected.
Great stuff and service
I've shopped her for years for my girls competitive soccer team. Great prices
I have wanted to return some of the items and have been waiting for the order to finish so I could check off the items I needed to return.
Got this email today and this is the first I have heard from anyone.
How do I return some of the items?
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!