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EpicSports

Overview

EpicSports has a rating of 4.5 stars from 29,809 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EpicSports most frequently mention good quality, great price and timely manner. EpicSports ranks 1st among Basketball sites.

service
263
value
256
shipping
267
returns
156
quality
242
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211,479 reviews
How would you rate EpicSports?
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Lisa Z.
2 reviews
0 helpful votes
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Enjoyed ordering
October 18, 2016

Enjoyed ordering. Had one minor product question that was easily answered by calling customer service. Order arrived promptly and was as expected. Good quality and all printing was perfect. Thank you.

Date of experience: October 18, 2016
Nevada
2 reviews
13 helpful votes
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Could have been better
January 3, 2017

Ordered about 8 pieces (no custom items) and it took them 4 days to process the order. On the 4th day I get a robo-phone call at 5:04pm stating there is something wrong with my order and I need to contact them immediately. I call them at 5:05pm and I get the "closed for the day" recording. I then get the same robo-phone call again that night at 8:15pm.
Next day I take care of the problem, which was an item that was no longer available, and it takes another 4 days before the other 7 items actually ship. So now we're on day 8 just ship my stuff.
When they arrived my "GIRLS SMALL" was so incredibly small. It would be equivalent to a YOUTH EXTRA SMALL. Not sure why you have a "youth" and a "girls" sizes.
So my other items were okay, especially considering the price. They are cheap Chinese items, but I don't blame epicsports for selling cheap stuff, that's just an item they offer (you get what you pay for).
Overall I'd buy from them again, just don't be in a hurry to get your stuff, and be sure to triple check the sizes by using measurements.

Date of experience: January 3, 2017
Sarah J.
0 reviews
0 helpful votes
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I received the product within a few days which was way earlier than quoted. Website was easy to navigate, price was less than other places and they had exactly what I was looking for. Updates on order were well communicated.

Date of experience: September 8, 2020
RICHARD A.
0 reviews
0 helpful votes
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Awesome jersey, fits as expected,quality of jersey i purchased is excellent. Arrived sooner than i expected. Overall experience with epic sports was fantastic. I will definately use them in the future.

Date of experience: October 10, 2017
Ed F.
0 reviews
0 helpful votes
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Still have not received order
October 2, 2020

Still have not received order. Actually had an email from a real person 3 days ago. Told her to cancel 1 item you were holding the order up for and should the balance. Checked my account and still not shipped.

Date of experience: October 2, 2020
Rob H.
0 reviews
0 helpful votes
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When my order is less than $10.00 for 2 pairs of socks that my son has to have to match his teams socks and the shipping is $13.51, this is totally outrageous. Thanks I will NOT be shopping here again.

Date of experience: April 10, 2017
DENISE F.
0 reviews
0 helpful votes
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Needed to return 2 of the items I purchased
October 29, 2019

Needed to return 2 of the items I purchased. It took a 30 minute wait on the phone to request a return authorization. Then there was a restocking fee (20%) charged for each item. Won't be purchasing from them again.

Date of experience: October 29, 2019
TODD O.
0 reviews
0 helpful votes
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Great prices, reasonable shipping
April 27, 2018

Great prices, reasonable shipping.

All items shipped in a single bag which was stuffed full, bag broke during shipment and several items were damaged.

Clearance items so not a lot of value, did not follow up with shipper or seller.

Date of experience: April 27, 2018
TIFFANY M.
0 reviews
0 helpful votes
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Just happen to find this store, wish shipping was lower. Most of the items were perfect one pair of pants ended up being way to big. Just kept them for later. Funny how sizes very from one company to another...

Date of experience: July 3, 2018
MICHAEL B.
0 reviews
0 helpful votes
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The whole process from selecting the product to delivery was spot on and no issues. My products even arrived earlier than expected. I was really impressed and even by this survey. Most companies won't take the time to self evaluate their processes and procedures. That is a sign of a company that cares and wants to keep improving and not be stagnant on possible ways to improve.

Date of experience: August 5, 2018
NIKO S.
0 reviews
0 helpful votes
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Great service, great price, quality product!
June 16, 2020

Great service, great price, quality product! Don't let the price make you equate it to poor material. I've used Epic sports for all of my children sport need and for my exercise clothing needs and has been satisfied each time!

Date of experience: June 16, 2020
Teresa R.
5 reviews
0 helpful votes
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I doubt that I will order again
November 25, 2017

I doubt that I will order again. I didn't receive my package on time. It was supposed to be expected by 11/17, it was delivered on 11/25. I had asked via email about it on the 17th and didn't receive a reply. In processing, 3 different times, my order was put on hold because items were no longer available. Maybe you should think about keeping your online inventory up to date with your physical inventory, because the same thing happened to my last order, 3 or 4 items were out of stock and my order was put on hold each time. Your prices are really low, but I'm not sure if it's worth the hassle of ordering through epic sport.

Date of experience: November 25, 2017
Oklahoma
1 review
0 helpful votes
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Happy boys, happy dad!
June 21, 2024

Best price available, exactly what they wanted, and very please with the shoes.

Date of experience: June 21, 2024
Sparke J.
0 reviews
0 helpful votes
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I thought that your add said that your order would be shipped in two days. First I ordered my jerseys and they came back after a couple of days and said that you didn't have enough of the color that we needed. When we finally got that straight it's still taking over a week before you guys sent the jerseys out. Don't say that you're going to ship in two days when you're not! We've already played a few games and the natives are restless they want their jerseys

Date of experience: April 20, 2017
BASIT H.
0 reviews
0 helpful votes
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Easy to navigate through web to order product
November 30, 2018

Easy to navigate through web to order product. Size selection is tricky. I made measurements from old jacket ( not current vendor) that fits me well over a light pull-over. However, the newly purchased jacket is somewhat tight with one inch short on arm. Without pull-over, the jacket fits good.
What is the solution, return for for a bigger measurement?

Date of experience: November 30, 2018
Jose R.
3 reviews
0 helpful votes
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Not happy with the customer service I'm waiting for my order and it's been 5 weeks(I got 3 day shipping) what a joke. They can't split order because that's how it works. I asked if I can get some kind of appreciation with my order like a discount, upgrade my order to next day or something. I got nothing!

Date of experience: June 3, 2017
Nancy E.
6 reviews
0 helpful votes
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I was a little wary about ordering because of customer reviews but my experience was very good. This item is suddenly very hard to find and I ordered less than I wanted to see how the transaction was executed. The item runs a little small (sports clothing should be loose) but not enough to return it. Even with shipping costs, the delivery time was estimated to be two weeks, a really long time in this day and age. But the order was correct, pretty good quality, and delivered in three days, although to the mailbox kiosk, not to my house. I had email updates along the way as well. All in all, a very good effort. Thanks.

Date of experience: May 29, 2018
Anonymous D.
0 reviews
0 helpful votes
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2 of the shirts were mixed up ( they were supposed to be adult large but ended up as youth large... tag even said it but would have cost more to send back than what we paid so decided to keep). Great prices but just that little mix-up

Date of experience: December 29, 2019
ROBERT H.
0 reviews
0 helpful votes
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I wish shipping could be a little faster
June 6, 2018

I wish shipping could be a little faster. Often times on the shipping options, you will have an option to pick "next day" or "two day" shipping and it is more than a week away. That may be because of other factors, but it can be frustrating.

Date of experience: June 6, 2018
New York
1 review
0 helpful votes
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I ordered over the phone
May 24, 2014

I ordered over the phone. The gentleman I spoke with was courteous and answered all my questions about the product. I wouls definity reccommend Epic Sports.

Date of experience: May 24, 2014