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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Satisfied with the product and it arrived in the time frame promised
Very pleased to locate coach's shorts, could not find at sporting goods stores. Been in need of a back support brace for some time, until, I located an excellent choice at Epic Sports.
I was very happy with my purchase of the Viet Nam cap and tee shirt. The quality is good and made my boyfriend very happy.
My order was on time the products were high quality. The prices are great.
Great Products and fast delivery. I had a baseball bag embroidered and the letters were smaller/thinner than expected.
Met expectations, helps prevent sliding injuries to the shin and knee area.
Everything About Epic Sports is about Customer Service and great products at a great price have bought numerous items and have yet to be anything but elated... Highly recommend Epic Sports for all your Sporting needs
Customer service was great, easy ordering. Will purchase from again
Everything worked out well. The finished product was good. Shipping was timely.
I have ordered several item and all have fit well, been well made and arrive quickly!
I could not be happier with my purchase. The uniforms are a great quality (better than what my current high school team has) at a price that can not be beat.
Great experience. Great product, will definitely buy from
Epic sports again.
Purchasing from Epic Sports has twice been a perfect and flawless operation. I will be a repeat buyer; without doubt.
We purchased this bag for our granddaughter who plays travel softball - it is big enough to carry catchers equipment gloves bat helmet cleats & all those Gatorade bottles they never remember to throw away! Ha!
Epic Soccer always delivers when I order. Their website is easy to navigate and the prices are right. A 5 Star company!
My Dad loved these shorts. Epic Sports is the only place I found these particular shorts he wanted. Thanks!
Transaction went very good from ordering to receiving. Everything was on time. I was disappointed with quality of product received tho for price paid.
I placed an order for the team and we are very pleased!
Windbreaker is very warm & well made. Quality is nice however the size runs VERY BIG even the extra small was too huge for me (5 feet, 110 lbs, 34 inch bust). Thank you again EpicSports!
I wish I had read Yelp reviews before ordering. I ordered a bat for my husband, and it's estimated to take 3+ weeks to be delivered. If you order "3 day shipping" today, it won't get to you until the second week in July. What a scam! Don't order if you need it any time soon.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!