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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Tried to change my order about 5 days before it actually shipped. Was told it was shipped already when the tracking information said otherwise. Return policy is terrible. While I am happy with my order the nature of your return policy makes me very uneasy to do business with you in the future.
Great Prices!
I'm excited about the product
Closeouts are great
Great stuff!
Great site and pricing
Nice products and reasonable prices.
It was not easy to determine the size needed based on the sizing chart provided.
Thanks great job
Easy to work with, once they confirmed my order via phone which took a couple days. Otherwise it went really well.
Very conveient, easy and great prices..
Great price shipping a little steep, but acceptable.
Great!
Great products, fast and at reasonable prices.
Always great
Good variety but hard to sometimes look for exactly what you want, but i like the prices
Was exactly what we wanted - thanks!
Great quality at a good price!
Easy to use website.
Easy
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!