EpicSports has a rating of 4.5 stars from 29,800 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EpicSports most frequently mention good quality, great price and timely manner. EpicSports ranks 1st among Basketball sites.
Website pretty easy to use. Gave four stars instead of five because I felt the shipping is a bit high on my small order. My order arrived about a week earlier than expected - that was greatly appreciated!
"Do Not buy from this company! I fell into the same trap as the other reviewers here following a bizrate reviews are a scam
This has to be the worst company I've ever dealt with. They call me at 7am to tell me my address is incorrect. Which it is not. They even said they couldn't run the charge through. But sure enough, it came through anyway after order was cancelled! I have documentation via their voicemail and email saying my order was not processed. So now I disputed this charge. I may sue them for my wasted time in small claims court in Kansas. I went to college there and have lots of friend lawyers! Also, order person on the phone was EXTREMLY RUDE (Jeri?). You wasted my time. I'm the customer. Your customer service order person said the same thing. That I wasted his time. Are U kidding me? I also reported them to Amazon since they had one of those sneaky external site links. Epic also gouges you on shipping charges. 2-3 day delivery for my item cost is only $5.95 via USPS. But they charged me $17.77. I had to have these gloves for my son. But cancelled they order and decided to buy more expensive gloves at $#*!s Sporting goods. "
I ordered trophies for our football team and it was unbelievably easy and everything arrived early, in perfect condition. Thank you!
My order shipped very fast, The knee pads were as expected, not high end but not trash. If they hold up, I got a deal. They fit well to size.
Put a hold on my order due to shipping and billing being different. I requested several calls back and emailed 3 times and received no response. Finally got it figured out but that delayed my shipment arrival time. It is possible for a person to send something to another person and pay with their personal card. This item was for my sister. Need better security system if that's the case
Using your size guidelines I order 12 pairs of sox. These sox turned out to be much too small. I contacted Customer Service in an attempt to exchange the sox and ran into 9 yards of process along with the requirement to place a second order of equal or greater value.
It was as if Customer Service feels they are doing me some sort of favor by considering to deal with my issue. It is very unlikely that I will make any future purchases from your Company.
The shipping rates are high compared to other sites at that rate. If it had arrived faster, the price would have been fine. One or the other needs adjusted. The pants were slightly disappointing for the material was very thin and will not last, but since I bought them on clearance, I'm not upset about it. Love the batting tee!
Ordered shirts and hats from epic sports for my softball team. Received my order like a week earlier than the predicted delivery time...which was awesome! Everybody on my team is really impressed with our uniforms, especially for the price I paid. Great stuff at epicsports.com will definitely be back for future purchases.
Second time to order from Epic and have great experience both times. Got best prices for team socks and fast shipping.
Easy buy, arrived in a timely manner, good quality and the colors were spot on. I would buy from here again.
Can't beat the prices. Everything fits well and the product arrives on time. Buy all my work out gear from Epic.
I order from Epic approximately twice a year. It would be great if Epic offered free shipping on purchases over $100.
I was amazed to have my product next day! We will be using you all again and telling other about you!
The shirts we ordered arrived in a timely manner. The quality was good and reasonably priced! Great customer support as well!
Exactly what I wanted and arrived ahead of schedule. Quality products and excellent customer service. Will definitely buy from EpicSports again.
Neon trucker caps yellow and pink. Great quality and super fast service. I will decently be ordering more. Thank you much.
The battery that came with the product didn't work
Had to be replaced would order from you again thanks very much
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!