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EpicSports Reviews Summary
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Nice website easy return/exchange
Had to call customer service a few times and no one answers. Left the call back option and never got a call back. Luckily someone responded through email and that's how the entire return process was taken care of. Why have phones?
SOME OF MY PANTS HAVE HOLES IN THEM. I NEED TO RETURN THEM AND GET NEW ONES
I have been ordering uniforms for our car dealership and I have to do it online. I have tried, with no success, to call an order in and ask some questions but I can't get anyone on the phone. Once the call is automatically picked up I'm on hold for extremely long times and have not had any luck in getting a live person to speak to. I'm done trying and will order the vest from a different vendor. Also, shipping is too expensive and there are no offers of reduced shipping for larger orders.
Great
Quick and simple orders on affordable deals.
No
We have ordered a few things from Epic and have always had great service and received exactly what we ordered and in a timely manner. They have become our go to for ordering our sports equipment and apparel.
I was told I would get my item on the 21rst or 22nd of Feb but was quiet surprised to get it a week early considering what I ordered was needed the weekend I got the item. That was pretty awesome!
The order came faster than expected - they checked in with us a couple of times to make sure our order was received and it's a quality product. Nice job!
I received my entire order. It was a little slow but the shipping price was a fraction of the competitors so it was worth it. It wasn't a rush order. The equipment I ordered is made of cheap material, but again, the price was right.
The order was deliverer but was not as expected need to return them. Would like a return shipping label. How do i get it? Please give me a call at *******553.
Wish shipping was quicker. When product was delivered, one of the wheels will not roll. I am in conversation with customer service to get the issue resolved.
We ordered two pair of baseball pants and batting gloves for my growing son. One pair of pants did not fit right and the gloves were too small. Had a little trouble finding out how to return / exchange items. Long story short, after email customer service I was able to return and order a new pair of gloves. Only suggestion I have is to add a link for returns/exchanges to the website so customer will be able to handle without waiting on email response.
No comment
Ordering is easy. Delivery is sometimes slow.
Good products at great prices!
Price on shirts were good but shipping price is too high.
I really enjoyed ordering with Epic Sports. The jerseys I ordered came the same day as they said they would come and the quality greatly surpassed my expectations. I would recommend them for sure!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members