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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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I needed socks that would go up to the knee for my business. Epic had a great selection at a great price.
Evweything worked out this time, thanks and God Bless!
A product is great. I ordered same product last year. My only issue is the time it takes for shipping without having to pay additional for faster shipping services. I would have ordered more after the first order if it wasn't for the shipping time.
A lot of choices and great prices.
Just fast and faster
I received my order in a timely matter, however the pants are terrible in size. All I wanted to is pack them up and send them back. I get the run around by telling me I have to pay a restocking fee and I have to pay to return them. Then I'm told I can return them without paying all that if I can lay the pants flat and take pics and then send sizes. Just crappy service. If it's not right then I should be able to return them and get a full refund. I will not order from epic again.
Shirt wasn't quite like what the picture displayed.
Great prices...Fast delivery
A great company I would not only recommmend, but would use again. Great service and equally good products.
Shipping seems to be high for these products.
Very good
I WAS EXPECTING THE HELMET TO INCLUDE A FACE MAST. I HAVE PURCHASED APPROXIMATELY 175 COLLEGE FOOTBALL HELMETS OVER THE YEARS. I SPENT 25 YEARS AS A FOOTBALL OFFICIAL. ALL OF YOUR PICTURES SHOWED HELMETS WITH A FACEMAST. I EXPECT YOU TO FURNISH ME ONE TO FIT THE HELMET FREE OF AN ADDITIONAL CHARGE. NEVER HAD THIS PROBLEM BEFORE THIS PURCHASE.
Quick and easy
The website design make it easy to navigate and find exactly what you are looking for.
Epic Sports did a great job with my first order and I look forward to doing business in the future.
We have always been satisfied by our experiences with Epic Sports.
Fast, affordable, and would recommend. Should have some type of shipping discount offer though
Great prices
I had a good experience using epic sports.
Quick and easy and competitive prices.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!