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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Overall good experience from ordering to delivery. Just wish there were more options for the embroidery to get everything done at one place.
Excellent service. Comptative prices and quality of the pants are great. Excellent choice of colors.
By far the best prices I could find. Wish the shipping was a little cheaper and faster.
It was ok, I think you should have shipped FREE though...
Very poor customer service. Very rude representatives. Did not get my complete order. Was on hold 4 a hour got hung up on. When finally got the rep he was so rude and distasteful.
Quality product
It was as I expected.
Delivery was super fast! Very pleased with the quality.
Epic Sports is my go to for everything sports related.
Excellent, fast delivery and top quality product.
Great online option to order stuff from. I ordered 80 hats recently and received them within 48 hours. Awesome prices as well
Is a great jacket.
Great price and delivery time
At first I thought the shipping was expensive but my package showed up before expected so I was happy
Searching on the website is quick on easy, all the products have their own size guide from the manufacturer company, which helps tremendously! Shipping time was very standard and easy.
Very happy with the whole experience. Items just as described and arrived very quickly.
I always have good service and product with quick delivery.
Great price! Thank you!
Epic Sports had the lowest prices that I could find. The shipping is slow, but if you have the time, the prices can't be beat. They are also good about keeping you updated on the status of your order.
The sizes of both items were smaller that indicated by the size chart. Will have to save for our younger son.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!