EpicSports has a rating of 4.5 stars from 29,796 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EpicSports most frequently mention good quality, great price and timely manner. EpicSports ranks 1st among Basketball sites.
My impression is that you prioritize orders based on the price a customer pays for shipping and handling, not inventory on hand or order complexity. I appreciate the products received and the price paid, but would have been more impressed if delivery was less than 2 weeks.
Quality and price of product are excellent. Standard shipping time is significantly longer than other suppliers. Worth using, just plan ahead if you need their product and don't want to pay for expedited (i.e., expensive!) shipping.
I paid for the 3-day shipping, but was emailed 3 days later there was an issue as they were missing 2 skirts. This held up the order until I had to respond with "send what you have, do NOT hold the order".
Shopping with Epic Sports has truly been an awesome experience for me and my kids! You can find anything that you want on this website and that's great for coaches who have limited time. Simply amazing!
While I ordered a variety of shirts.
The very first one that I wore, only once, and then washed, came apart in the wash.
The bottom seam completely came out except for the last inch.
I understand the seamstress is likely paid by the piece; but, please have them tie off the end of the seams.
An otherwise nice shirt is ruined after only being worn just once. Seems a shame to me.
It will certainly make me reluctant to buy from Epic Sports again.
Stay far away! After sizing my entire team with samples I ordered a combination of small, medium, and large jerseys. I received the order and the jerseys were printed with name, number ad logo and were distributed to the team. I then found out that the mediums did not fit like the sample. I obtained the jerseys back from the team and matched up smalls and mediums. It turns out that the small was the exact same size as the medium. I called customer service and Racheal explained that the sizing chart indicates that a small is anywhere from 33-35 and a medium is anywhere from 35-37. I sent pictures showing that the small and medium jerseys both measured at 34.5. Rachael then got back to me and said that because the jerseys were customized that she would not return or credit the cost of the medium jerseys. She indicated that it is my responsibility to check to make sure the jerseys are not mislabeled prior to printing. I really don't understand how a company can ship the same measurement shirts and label them both small and medium and then claim it is the customers responsibility to make sure they are not mislabelled. I would stay far away from EPIC when considering ordering team apparel.
Items are as expected, but gave immediate feedback that shipping cost was very high, especially considering length of time to ship. No response. I know it did not cost EpicSports $10 to ship 3 tiny, almost weightless items to me, and it took over 2 weeks to receive the in-stock items. Amazon Prime, with free, quick shipping, is a much better deal.
This is the second order in a row where I have purchased quarter zips for my entire coaching staff and have been sent an additional size large as opposed to an extra large which I ordered. I will still be shopping at Epic sports because I have ordered a ton of stuff from there and except for these last couple times everything is perfect and you can't beat the deals, but it is just frustrating when this happens once let alone with back to back orders. I don't have time to do the whole return thing because I need my coaches to all be wearing the same thing for games.
Thanks, Todd Place
As long as you give plenty of time for the oder arrival then epic sports is my go to. I wish the turn around on receiving product was faster.
My daughter loves her new glove. EpicSports had the best prices I could find. I will use them again in the future for other sports items we may need.
Received order quickly, sturdy packaging & all contents were included. Great directions making it simple to assemble. Supports all sizes of our medicine balls from 5 pound slam to standard size slam and bounce. Thank you for a sturdy, useful product!
Loved the quality for the price. Easy to order and fit great. Shipping was ahead of time as well. Will order form this place again if we need jerseys
I'm a 79 year-old senior, I would not be able to get your T's off or be comfortable wearing them.
What is the point in entering a 100 words?
I was very disappointed in my order. None of the 6 shirts I ordered we folded, they were each scrunched up in a ball and shoved into an envelope. Previous orders had been nearly folded separately and came with no wrinkles.
Got some Neumann batting gloves, very old merchandise sold as new at a great price. Outside emblem worn off around the black. Overall i taken care off, the gentleman was great, just figured people would look at items before sending out...
Would have liked a little more details on medal. Width, picture of back, size of personalization sticker. Likely hard to do with all the products you offer. Appreciate the prices of everything on your site. The 81 balls we ordered will hopefully be here Thursday. Thanks
The product pricing was fantastic. The youth football girdle I ordered for my son ran a bit big, but still worked out alright inside the game pants. My order arrived earlier than expected. Overall, I had a good experience and would recommend Epic Sports to others.
I don't mind buying an item you can't send back except when the size chart I go by to make sure I get the right size isn't correct. Was really disappointed in the quality of the top too. Will probably not order from Epic Sports again. I now have 4 tops that will never be worn!
Michael Condon
My grandson was playing the part of Babe Ruth in his class "Wax Museum". We needed an affordable costume for him right away. I found it easily on Epic Sports website. It was extremely affordable, and arrived a day before expected! The baseball uniform was perfect!
I ordered some jersey's for my 8 year old's basketball themed birthday party. The jerseys were good quality, far better than I expected for the excellent price of $.79 each! I ordered 3 different colors and they were a huge hit. Other parents were amazed at this being in a goody bag and the kids loved playing basketball in them. Although they were marketed as girls jerseys they met with approval from sixteen 8 yr old boys (who were not told they were "girl" jerseys:)
Epic Sports made me the star among my group of "mom friends"
The shipping cost was reasonable and the items actually arrived 2 days earlier than expected.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!