English Tea Store
Overview
English Tea Store has a rating of 4.7 stars from 5,486 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with English Tea Store most frequently mention customer service, timely manner and great selection. English Tea Store ranks 1st among Tea sites.
service
229
value
102
shipping
105
returns
11
quality
103
This company responds to reviews on average within 14 days
Instant Feedback
23,274 reviews
How would you rate English Tea Store?
Georgia 4 reviews 1 helpful vote
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Great Selectt
March 20, 2023
Great selection of items. Loose tea choices are lovely. Fast delivery! Will order again. V
Date of experience: February 18, 2023
New York 4 reviews 1 helpful vote
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Great English food site
March 21, 2023
Found wonderful food items which you can't find in stores. Will definitely be a repeat customer.
Date of experience: February 19, 2023
Missouri 1 review 0 helpful votes
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Love this candy but…
September 25, 2022
I love this dark chocolate candy but some of the honeycomb was super soft and stale
Date of experience: August 26, 2022
Arizona 2 reviews 0 helpful votes
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Great company
September 24, 2022
Shipping was fast! Had the products I needed. Thank you.
Date of experience: August 25, 2022
Pennsylvania 1 review 0 helpful votes
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Great!
December 22, 2022
Served with.strawberries! Everyone loved it. Thank you.
Date of experience: November 22, 2022
Arizona 1 review 0 helpful votes
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No
December 22, 2022
I did above and that is enough. Thank you. Have a great Holiday
Date of experience: November 22, 2022
Texas 1 review 0 helpful votes
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Great selection of teas
September 25, 2022
Updated review
Very easy to order. If shipping comes when scheduled, all is well.
Date of experience: August 26, 2022
Love English Tea Store
June 4, 2021
Previous review
Love English Tea Store - we have been customers for years
Date of experience: May 5, 2021
New York 1 review 0 helpful votes
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No comment
September 25, 2022
No comment. I don't need to spend time doing this.
Date of experience: August 26, 2022
New Jersey 1 review 0 helpful votes
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The best of all.
September 25, 2022
Using Sunflower lecithin and this instant dry yeast is wonderful
Date of experience: August 26, 2022
New Hampshire 1 review 0 helpful votes
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1
February 24, 2025
*******111*******111*********************
Date of experience: February 14, 2025
South Dakota 1 review 0 helpful votes
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Lllllllllllllllllllllllllllllllllllllllllllllllllll
Date of experience: January 10, 2025
New York 1 review 0 helpful votes
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I love the tea I've ordered from you. I haven't tried the Cherry Rose,yet, so I have not rated it.
December 15, 2024
Great xxxxxxxxxxxxxxcxxxxxxxxxxxxzzzzzz. Xxxxxxxxxxxxx xxxx xxxxxxxxxxxx xxxx
Date of experience: December 5, 2024
English Tea Store is one of the largest online vendors of tea, teapots, British food, and tea gifts. Choose from thousands of gourmet teas at everyday low prices.
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- New Stanton, Pennsylvania, United States
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Business History
The English Tea Store is an online retailer that specializes in the retail niche market of tea, tea products, snacks and foods imported from the United Kingdom and other parts of the world. The English Tea Store is a subsidiary of Online Stores Inc., an e-commerce conglomerate with seven other sites and companies under its umbrella. Among the Online Stores Inc. family joining The English Tea Store are the United States Flag Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and its most recent addition, Northline Express. Online Stores Inc. is an A+ rated member of the Better Business Bureau of Westmoreland County.
The English Tea Store offers well-known brands of tea from the United Kingdom, chocolate, cookies, biscuits, Christmas cakes, candies, teapots, tea sets and tea accessories, gift baskets and a wide assortment of packaged foods.
The English Tea Store is a privately owned family business that has its own proprietary brand of product which comes in a variety of flavors and blends known simply as English Tea Store. The company also brings in PG Tips brand tea, one of the most popular brands of tea in the United Kingdom for the last 75 years.
The site and all of its products imported are overseen by founder and CEO Kevin Hickey, a native from England to offer as legitimate experience as possible in all the goods offered. The company offers over 100 different kinds of tea, popular British snacks and food, tea-making appliances and accessories from the United Kingdom and different parts of the world.
Online Stores Inc. along with the English Tea Store and its brother and sister companies have seen positive recognition in their respected markets.
The English Tea Store currently has a 4.5-star rating on Trustpilot based off of just over 23k customer reviews as of June of 2022.
History
The English Tea Store was founded in 2003 by Kevin Hickey. Hickey, originally from the United Kingdom wanted to offer a service providing and importing popular brands of English tea and correlating British snacks, bringing the traditional English pastime to an American and worldwide audience. His involvement with the company and oversight of products offers an authentic experience to this retail niche market.
Recognition
2021:
• English Tea Store was ranked #25 in Best Online Shops in "Food," category by Newsweek
The English Tea Store offers well-known brands of tea from the United Kingdom, chocolate, cookies, biscuits, Christmas cakes, candies, teapots, tea sets and tea accessories, gift baskets and a wide assortment of packaged foods.
The English Tea Store is a privately owned family business that has its own proprietary brand of product which comes in a variety of flavors and blends known simply as English Tea Store. The company also brings in PG Tips brand tea, one of the most popular brands of tea in the United Kingdom for the last 75 years.
The site and all of its products imported are overseen by founder and CEO Kevin Hickey, a native from England to offer as legitimate experience as possible in all the goods offered. The company offers over 100 different kinds of tea, popular British snacks and food, tea-making appliances and accessories from the United Kingdom and different parts of the world.
Online Stores Inc. along with the English Tea Store and its brother and sister companies have seen positive recognition in their respected markets.
The English Tea Store currently has a 4.5-star rating on Trustpilot based off of just over 23k customer reviews as of June of 2022.
History
The English Tea Store was founded in 2003 by Kevin Hickey. Hickey, originally from the United Kingdom wanted to offer a service providing and importing popular brands of English tea and correlating British snacks, bringing the traditional English pastime to an American and worldwide audience. His involvement with the company and oversight of products offers an authentic experience to this retail niche market.
Recognition
2021:
• English Tea Store was ranked #25 in Best Online Shops in "Food," category by Newsweek
Company Representative
Marcia M.
Typically responds within 14 days
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Dear Jennifer, We apologize for the issue. If you have not done so already, please reach out to our Customer Service team at customerservice@onlinestores.com. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!