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English Tea Store is one of the largest online vendors of tea, teapots, British food, and tea gifts. Choose from thousands of gourmet teas at everyday low prices.
English Tea Store Reviews Summary
The English Tea Store enjoys a strong reputation for its high-quality products and reliable service, with many customers praising the freshness and variety of teas offered. The user-friendly website and efficient ordering process contribute to a positive shopping experience, fostering customer loyalty. However, some concerns were noted regarding packaging, as a few customers reported receiving damaged items. Despite these issues, the overall sentiment remains favorable, highlighting the company's commitment to customer satisfaction and the importance of tea culture to its clientele. The consistent quality and timely delivery reinforce the store's standing as a preferred choice among tea enthusiasts.
This summary is generated by AI, based on text from customer reviews
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Quick to order, quick to deliver, and quick to enjoy.
We received our products promptly after ordering. We had a minor issue that happened during shipping. We contacted customer service and they sent a new item promptly. We are so glad to have found this store for all of our tea needs.
This tea is absolutely delicious! Such a wonderfully light tea with a lovely fruity taste that is divine! It don't usually like fruity teas so this was such a lovely surprise! It is now my new favorite tea that I can't get enough of!
Always great! I've drunk tea all my life and love Newley
Everything was so prompt, well packaged, and tasty!
Easy to order, good notification of delivery date and received in a timely manner.
Arrived quickly and everyone loved having little jars of clotted cream, lemon curd and jams. Just like a fancy tea house
The transaction went off without a hitch. Thanks for your prompt and easy to work with service.
Signed up for the Tea of the Month. It's easy to switch between loose leaf and bagged teas. I also love that you receive a "gift" with every box. :)
The smaller teapot was shown as green with a white top. The one I received was all blue and I like it better.
First time purchase, and hoping I will like the teapots!
Prompt delivery, nice choices of teas, good ideas for future purchases
Good experience and products arrived fresh and delicious!
As an anglophile who doesn't drink coffee, but wants to avoid caffeine, this is a great place with lots of choices.
I enjoyed Bewley's tea in Dublin Ireland. It is great to be able to order my tea from the English Tea Store.
I LOVE English Tea Store. They have so many options for bagged and loose tea. It is affordable, quick to ship, and easy to shop.
Great taste, shipping was fast. I highly recommend this company and also their products.
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Janet, We are very sorry for this experience with our company and understand your frustration.If you have not done so already, please reach out to our Customer Service team at customerservice@onlinestores.com. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!