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English Tea Store is one of the largest online vendors of tea, teapots, British food, and tea gifts. Choose from thousands of gourmet teas at everyday low prices.
English Tea Store Reviews Summary
The English Tea Store enjoys a strong reputation for its high-quality products and reliable service, with many customers praising the freshness and variety of teas offered. The user-friendly website and efficient ordering process contribute to a positive shopping experience, fostering customer loyalty. However, some concerns were noted regarding packaging, as a few customers reported receiving damaged items. Despite these issues, the overall sentiment remains favorable, highlighting the company's commitment to customer satisfaction and the importance of tea culture to its clientele. The consistent quality and timely delivery reinforce the store's standing as a preferred choice among tea enthusiasts.
This summary is generated by AI, based on text from customer reviews
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I ordered and they shipped! White Sow Mee Tea is great to stop a sore throat and it tastes good too.
Shipped quickly. Had ice packs to keep items cold. Very satisfied.
I quickly found what I wanted and the website was easy to use.
Crackers were not good - checked the date and they were expired.
Mushy peas did not cook up well
Parsley sauce on major back order
Good prices and fast shipping! I didn't have any issues with my order and everything arrived in perfect condition, as pictured. Couldn't be happier.
After checking a number of grocery & specialty stores, I finally turned online. LOVE the peppermint & fennel!
I love everything I have ever ordered from them! The selection of teas is amazing. Fast shipping and delivery.
I appreciate how communicative this company has been, through every step of the ordering & delivery process.
I like this tea. Tart, but add a little honey and it's delicious.
I ordered 2 TeaPots and had no problem at all. Ordering was easy. Items came undamaged and in the time they said it would. Very pleased!
Nice website and easy to find what I want. I bought the clotted cream everything came safe.
The pound of assam tea was as promised. Delicious and in a resealable heavy-duty pouch, great for storage. I experience a delay during delivery but that was the transporter's fault. I will buy from English Tea again.
We only order 2-3 times a year but it's always easy to find favorites and new flavors. It usually takes about a week to get the order but the teas are worth the wait!
I looked at this site because it offered a measuring tea spoon for loose leaf tea. I was pleasantly surprised by the variety of teas offered,
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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Dear Caroline, We are very sorry for this experience with our company and understand your frustration. If you have not done so already, please reach out to our Customer Service team at customerservice@onlinestores.com. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!