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From the business
English Tea Store is one of the largest online vendors of tea, teapots, British food, and tea gifts. Choose from thousands of gourmet teas at everyday low prices.
English Tea Store Reviews Summary
The English Tea Store enjoys a strong reputation for its high-quality products and reliable service, with many customers praising the freshness and variety of teas offered. The user-friendly website and efficient ordering process contribute to a positive shopping experience, fostering customer loyalty. However, some concerns were noted regarding packaging, as a few customers reported receiving damaged items. Despite these issues, the overall sentiment remains favorable, highlighting the company's commitment to customer satisfaction and the importance of tea culture to its clientele. The consistent quality and timely delivery reinforce the store's standing as a preferred choice among tea enthusiasts.
This summary is generated by AI, based on text from customer reviews
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It was easy to use unlike many purchasing sites. I don't like having to write 50 words or it's not accepted. That isn't friendly
Except for shipping charges ( which I wish did not exist at all) I am very happy with my experience with the English Tea Store.
Great tea! I keep coming back for my favorite, which is the peach ice cream flavor.
Was advised black tea is good for you so wanted to try.
Loved the products…arrived in perfect condition! Will enjoy for a long time!
There are lots of practical tea items for reasonable prices, and they even have lots of colors to choose from!
I have missed many, many British foods since moving back to the USA and English Tea Store had a lot of the products I loved.
My grocery stopped stocking McVities so am thrilled to find here!
Teapots and tea are lovely. Only one minor complaint is there was a little bit of loose leaf spilt into the shipping box.
Very easy to use and great value I wish I had found it earlier
Goods always fresh and good delivery times. Mostly find the things I want from the UK.
Pretty tea sets. Interesting tea accessories. Easy to order and track shipment. Items arrived well packed and appeared as pictured. Overall positive experience.
We are a couple in our 70s, he is originally from England. Bought it for Valentine's Day. We decided to have a tea party we friends, complete with homemade scones. Everything was absolutely great.
I was able to find the muffin liners I was looking for at an incredible price!
Ordered two sets of four tea mugs. Two cups arrived broken which was not surprising because the packaging was not suitable for shipping
Customer service promptly ordered replacements.
Not being able to order one product and have it shipped to multiple addresses in one order was bad. Took a lot of time to create seperate orders for each shipping address. Also deliver was not done when expected. One arrived a week earlier than expected in the same town, 5 miles away!
Perfect for my event, easy shopping, easy checkout and affordable
So many choices in addition to the varieties of teas offered...
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members