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English Tea Store is one of the largest online vendors of tea, teapots, British food, and tea gifts. Choose from thousands of gourmet teas at everyday low prices.
English Tea Store Reviews Summary
The English Tea Store enjoys a strong reputation for its high-quality products and reliable service, with many customers praising the freshness and variety of teas offered. The user-friendly website and efficient ordering process contribute to a positive shopping experience, fostering customer loyalty. However, some concerns were noted regarding packaging, as a few customers reported receiving damaged items. Despite these issues, the overall sentiment remains favorable, highlighting the company's commitment to customer satisfaction and the importance of tea culture to its clientele. The consistent quality and timely delivery reinforce the store's standing as a preferred choice among tea enthusiasts.
This summary is generated by AI, based on text from customer reviews
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I put the honey not only on toast but in my hot tea. Having the comb in the tea was a new experience. It was simply delicious because the comb melted along with the honey and enhanced the honey flavor.
I've checked out, but no where did I see how to get the cold packs added to keep my items cool. This I would like to have.
With the maple season going on now….this tea was a great hit. I shared my many packets I purchased to my family.
My friend LOVED this gift basket for her 90th Birthday. It's an birthday tea party! I have sent this to other friends in the past and will again.
This is always a good company to deal with, products are as advertised and prices fair. My reviews get boring as I always have to say the same thing. This is a good company to do business with. What else can be said?
Easy to work around the site. Fast on shipping. All the items arrived and were eaten up. Will order thru you again.
No problem ordering and receiving my product
I would order again
Someone gifted me a box of these they said they got from Costco. Well I don't have a Costco membership and I'm ADDICTED to these cookies! I had to find them and this site was the cheapest I could find them. I was shocked how fast they arrived, like 3 days after ordering, and they were packaged so well! I saw them for $21 on Amazon and everyone in the reviews was showing pictures of crumbled busted cookies. Not with English tea store. They wrapped them in bubble wrap and shipped them in a box. Wonderful service thank you so very much! I can't believe these cookies are only $5 on this site!
No problems, best pricing only item, reasonable shipping
Easy to order, shipping on time and very well packaged. Loved the clotted cream and jam we ordered.
The shipping time was very long and the tracking was two days behind needs works maybe try USPS three day piroity. Tea is great.
Dear Rick, We are very sorry for this experience with our company and understand your frustration. Our Shipping Department is working overtime to process the order and get it shipped out of our facility as promptly as possible and we deeply apologize for this inconvenience and appreciate you bringing this to our attention. We appreciate your feedback very much, as it helps us do better.
One of my treasured memories from trips to England is having 'tea', and, in particular, the wonderful English scones. I've tried scones all over New York City, but, while often good, they bear no resemblance to the scones you find in England. These are the real thing - and highly recommended!
A wonderful experience! I will be ordering again soon.
I love the Double Chai by Stash, but there aren't any stores in my area that carry the herbal tea version. Luckily, I found this site and was able to place my order with ease. I will be ordering more!
The package was delivered very nicely packaged and air tight.
Easy order, less expensive than other sites, and a quick ship
Fast delivery, beautiful packaging. Amazing teas! I ordered All black teas: Cherry, Blueberry, English, Huckleberry and Earl Grey/Lavender. The are all simply delicious, very gourmet.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Charlene, We are very sorry for this experience with our company and understand your frustration. If you have not done so already, please reach out to our Customer Service team at customerservice@onlinestores.com. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!