From the business
English Tea Store is one of the largest online vendors of tea, teapots, British food, and tea gifts. Choose from thousands of gourmet teas at everyday low prices.
English Tea Store Reviews Summary
The English Tea Store enjoys a strong reputation for its high-quality products and reliable service, with many customers praising the freshness and variety of teas offered. The user-friendly website and efficient ordering process contribute to a positive shopping experience, fostering customer loyalty. However, some concerns were noted regarding packaging, as a few customers reported receiving damaged items. Despite these issues, the overall sentiment remains favorable, highlighting the company's commitment to customer satisfaction and the importance of tea culture to its clientele. The consistent quality and timely delivery reinforce the store's standing as a preferred choice among tea enthusiasts.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Excellent! Why 50 characters. I don't want to write a novel, not even a short story.
Search function doesn't work well. I filtered on loose teas, it gave me all teas including tea bags. I filtered on black teas, it gave me other teas as well- green, rooibos...
Prompt replies and great service Prompt replies and great service
Although the teas I ordered were not quite up to my expectations, I know they're doing the best they can--decaf teas are usually not great, so it was more of a wild hope. However, the products were delivered in a timely manner and were packaged well to avoid any damage in transit. Their website was also easy to use.
Easy to deal with and fast shipping. Exceeded my expectations again. Ordered before and service was so good I decided to do it again.
I love the teapot! It is just perfect for what I need.
I acquired varios productos y son de primera calidad,They comply with everything they describe in their review. I love them
Simple to order and here in a week! I love this without milk or with and just a bit of sweet
Very pleased with everything.
Delivery was fairly prompt, too.
Easy to order, fast delivery. No complaints. If you have never ordered from them you are missing out.
Very easy to order, with speedy fulfillment. Have not tasted the jam yet, but the teapot is lovely and has a better pour than my previous Brown Betty!
It was a very nice experience, tho I was surprised that the Bakewell's weren't shipped refrigerated.
Excellent Service arrived on time with good price mark.
Got the two teas I was looking for and timely email updates. Would buy from again.
Excellent service and prompt shipping, nothing was damaged
I own a bed and breakfast and the products offered at the English Tea Store are very well suited for my clientele. I have quickly become a repeat customer.
It's always great to shop with your company for these teapot warmers.
Your website is very easy to navigate.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Tea Businesses
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members