From the business
English Tea Store is one of the largest online vendors of tea, teapots, British food, and tea gifts. Choose from thousands of gourmet teas at everyday low prices.
English Tea Store Reviews Summary
The English Tea Store enjoys a strong reputation for its high-quality products and reliable service, with many customers praising the freshness and variety of teas offered. The user-friendly website and efficient ordering process contribute to a positive shopping experience, fostering customer loyalty. However, some concerns were noted regarding packaging, as a few customers reported receiving damaged items. Despite these issues, the overall sentiment remains favorable, highlighting the company's commitment to customer satisfaction and the importance of tea culture to its clientele. The consistent quality and timely delivery reinforce the store's standing as a preferred choice among tea enthusiasts.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
I live in a small community that does not have a proper tea room. I often want to enjoy scones and pastries with tea in my home. I was delighted to find English Double Cream at the English Tea store. The price and shipping were very reasonable and I was please when the product arrived. I have previously ordered from a large retailer and the item was much more expensive and the shipping was less than satisfactory. I will be a return shopper in the future.
It's pretty straightforward. Like tea? Like variety? Like not having to go to a store in person? This is the place for you. Just be ready to wait a lil while to get it in some places. But hey, if you can get wait for it to steep before drinking, you can wait a week or so for shipping. Good tea is all about patience.
I bought 4 of these teapots, and 2 of the lids are broken. I need to have them replaced.
I purchased a pot before that cracked in the microwave. I was immediately issued a refund and that's why I have returned to buy two more pots. Good customer service pays off!
My favorite tea. All went well with my order. This tea is difficult to find.
You stock my favorite loose black tea.
Not only was the shopping experience fast and easy, but delivery was also prompt and professional.
I have ordered from this seller over a number of years and have always been pleased
Works. Nothing special, but that is not a bad thing.
Easy to order and exactly what I was looking for. One came broken and was replaced immediately. Very impressed with the staff!
Amazing tea at a great price, fairly quick shipping as well
Have not used it yet but certainly will! Thank you my delivery was right on time.
Everything was well packed and arrived in perfect condition!
Everything looks fine out of the box, although it hasn't been used yet. Good service, nice products.
Wonderful experience! We enjoy the variety of products and customer service is prompt and courteous!
Easy to navigate and to look and compare many varieties of loose leaf tea.
Knew what I wanted from prior orders. Easy to use web site
Excellent product at a fair price delivered quickly. Very happy,
I have order from here multiple times and will continue to do so. I enjoy my teas that come from here, especially being able to buy a larger quantity once I know I enjoy a specific tea flavor.
The seal on one of the cans opened and the contents spilled out
I ordered a refill of one of my favorite teas and a different blend of another one. I plan to enjoy them both.
Pleased overall, although yesterday, when I was shopping on the site, I found information that one of the items was no longer available - the Irish breakfast tea. But, when I returned today, it was there. So, I was confused. Glad it's there. Not happy with the higher price though.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members