• Energyconscious

Energyconscious

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Overview

Energyconscious has a rating of 4.4 stars from 283 reviews, indicating that most customers are generally satisfied with their purchases. Energyconscious ranks 109th among HVAC sites.

What reviewers want you to know

Positive highlights

  • Super easy shopping and great customer service when i called in with an issue.

Critical highlights

No critical highlights yet

How would you rate Energyconscious?
Top Positive Review

“I've been looking for a hot water on demand propane...”

Shelley W.
6/5/20

I've been looking for a hot water on demand propane water heater...thanks to your online help I just ordered one! Thank you!

Top Critical Review

“Website”

George S.
7/11/20

Website - 1) constant pop-ups from customers 2) phone number - US should be the default - took a couple of tries to get it inputted. 3) CAPCHA - instructions state insert only letters, however it requires letters and numbers!! to verify - also took three tries. Why do you make it so difficult to use your site?

Reviews (283)

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Reviews that mention popular keywords

customer service (14)
Thumbnail of user vanessac371
2 reviews
0 helpful votes
January 19th, 2021

I bought on december 29 2020 a $1,069 Takagi tankless gas water heater. After 17 days with no updates on shipping I decided to start emailing and calling them, I texted the emailed them, called them left messages you name it. By the fourth day I was getting really freaked out since there was no response. I decided to delve harder into the website and realized that they are based in Maryland but the call center is in Boca Raton, FL a few miles from my house. So i went there and talked to 2 people that were the concerige for the 8th floor where people rent out suites to do business they said that the people that worked at the call center moved out at the end of December with no word as to them leaving. The people said they managed the floor said they had got bought out and then closed. So i think thats whats going on I called American Express and canceled the charge on my credit card. Fortunetely I had not paid for it yet so thats good.

Tip for consumers:
Do not buy from this website

Products used:
none

Service
Value
Shipping
Thumbnail of user franks269
Frank S.
1 review
0 helpful votes
January 16th, 2017
Verified purchase

The experience so far has been very good. Will see how accurate the prediction of January 17 is for the back orders.

The purchase experience was generally positive.The order was received on January 26th. The purchase experience would have been better if I was informed of a delivery date within a couple days of placing the order. I was not given a delivery date until I wrote and requested it. My usual experience with on-line purchases is to receive a delivery date from the vendor almost within hours of placing an order. This was the first time that I had to initiate a delivery schedule.

Thumbnail of user petraa3
Petra A.
1 review
0 helpful votes
June 10th, 2018
Verified purchase

Quick and easy ordering. Large number of payment options provided. Best price found anywhere for this product brand new.

Thumbnail of user lorik73
Lori K.
1 review
0 helpful votes
February 19th, 2017
Verified purchase

Great price and free shipping!!! Local stores were much higher priced and only carried a small quantity

Thumbnail of user kimberlyp73
Kimberly P.
1 review
0 helpful votes
March 2nd, 2017
Verified purchase

I had to place my order twice because it didn't go through the first time. I just hope the item doesn't get sent twice and charged to my bank account twice!

Thumbnail of user laurieb85
Laurie B.
1 review
0 helpful votes
February 15th, 2017
Verified purchase

Web site is well laid out and offers a great shopping experience. Appreciated the customer service when one item arrived very quickly but the other item related to the first had not come. I contacted you and received immediate email follow up and the item came shortly afterwards. Pricing was also very good. Thank you for the professional and efficient way my order was handled !

Thumbnail of user dawnc140
Dawn C.
1 review
0 helpful votes
November 3rd, 2016
Verified purchase

I purchased a refurbished Ecobee3 and I was disappointed that there was a large irreparable scuff on the front face of it. For the price, I guess I can't complain; and a couple months out now I hardly think about it now.

Thumbnail of user cp135
C P.
1 review
0 helpful votes
November 4th, 2016
Verified purchase

Good prices, fast shipping. It was all I needed. Strangely, the price of the product I bought more than doubled, after I got it here, it's cheaper at local merchants now.

Thumbnail of user lynnm185
Lynn M.
4 reviews
0 helpful votes
November 8th, 2016
Verified purchase

Bought 3 boxes of sealant and only 2 arrived, heavily damaged with torn boxes. Called them and they direct you to email addresses. I did talk with someone after some effort and they said they would look into it.

I have also talked to UPS about the damaged products. One delivered box was unusable.

I have emailed Energy Conscious twice and they have not responded. I need this product for a house I'm building.

They seem more interested in selling and not much in customer support.

So to date, I have not received a refund nor have I received product I can use. It would be nice to know if they are at least working on it.

A simple email acknowledging the issue would go a long way. Tomorrow will be a week since my first email letting them know there was a problem, but nothing....

Thumbnail of user claudiog17
Claudio G.
1 review
0 helpful votes
June 16th, 2017
Verified purchase

This is my first time buying from this site, I am satisfied with the information that each item has for ensuring that we get what we need. I look forward to buying more items in the future if this time everything goes flawless.

Thumbnail of user rickeyy1
Rickey Y.
1 review
0 helpful votes
June 10th, 2017
Verified purchase

Great service, fast, prompt, and packaged in a professional manner, definitely will be do business in the near future!!

Thumbnail of user markg375
Mark G.
1 review
0 helpful votes
June 10th, 2017
Verified purchase

I am delighted to use your site to purchase a superior product to assist in properly installing my electric dryer.

Thumbnail of user aprilp66
April P.
1 review
0 helpful votes
April 30th, 2017
Verified purchase

This is our second time to buy Boss 365 caulk from you for our motorhome. Has been a great experience. Thank you for stocking this product.

Thumbnail of user jerryz18
jerry z.
1 review
0 helpful votes
April 25th, 2017
Verified purchase

I have not used the product that I purchased yet but I believe I got it in a timely matter at a reasonable price.

Thumbnail of user chrisn131
Chris N.
1 review
0 helpful votes
March 8th, 2017
Verified purchase

What, no Protecto Wrap Dual Guard Threshold Tape sold individually? Only shown in 5 rolls or 75 rolls!

Thumbnail of user jimmya47
Jimmy A.
1 review
0 helpful votes
June 6th, 2018
Verified purchase

I would absolutely buy again if the product works at advertised. I hope it does so I can share and recommend to to friends and family.

Thumbnail of user jiml158
Jim L.
2 reviews
0 helpful votes
June 19th, 2018
Verified purchase

The product was as advertised and received in good condition. I am now ordering one for my daughter and son-in-law.

Thumbnail of user jordans102
Jordan S.
2 reviews
0 helpful votes
June 18th, 2018
Verified purchase

Could not enter coupon code "GODUCTLESS15" for an additional $15 off purchase price. Other than that all is well.

Thumbnail of user edgarr39
Edgar R.
1 review
0 helpful votes
June 4th, 2018
Verified purchase

It's always a good experience shopping here, super fast shipping and easy transactions plus I receive emails of my order status.

Thumbnail of user waynew76
Wayne W.
0 reviews
0 helpful votes
July 9th, 2018
Verified purchase

Spent a long time on the phone with customer service to get a technical answer. He followed through. THANKS!

Thumbnail of user robertm1203
robert m.
1 review
0 helpful votes
July 26th, 2018
Verified purchase

I tried to make this purchase at 5 other sites. They appeared cheaper, until I'd get to checkout and they'd be charging $100+ for shipping. This site was a little more pricey initially, but ended up being cheaper and easier.

Thumbnail of user andreast9
Andreas T.
1 review
0 helpful votes
July 31st, 2018
Verified purchase

I did not get asked to make a login after paying with Paypal and wish it did. Not sure how I can check my acct, etc.

Thumbnail of user alanr147
Alan R.
1 review
0 helpful votes
August 10th, 2018
Verified purchase

Your check out options constantly crash. Your prices are ridiculously inconsistent. I just overpaid when seeing a cheaper option after I checked out.

Thumbnail of user lisam652
Lisa M.
1 review
0 helpful votes
December 30th, 2016
Verified purchase

I love the product Sto-Cote vapor barrier. I am replacing the one I placed in 1999 and only because I had removed a chimney. Otherwise, it has stood the test of time!

Thumbnail of user timr375
tim r.
1 review
0 helpful votes
August 15th, 2020
Verified purchase

Shopping experience was good. It's kind of a hard pill to swallow paying for shipping these days. But after shipping this product was priced similar to elsewhere

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4.4
283 reviews
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