• Energyconscious

Energyconscious

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Overview

Energyconscious has a rating of 4.39 stars from 283 reviews, indicating that most customers are generally satisfied with their purchases. Energyconscious ranks 172nd among HVAC sites.

What reviewers want you to know

Positive highlights

  • Super easy shopping and great customer service when i called in with an issue.

Critical highlights

No critical highlights yet

How would you rate Energyconscious?
Top Positive Review

“I've been looking for a hot water on demand propane...”

Shelley W.
6/5/20

I've been looking for a hot water on demand propane water heater...thanks to your online help I just ordered one! Thank you!

Top Critical Review

“Website”

George S.
7/11/20

Website - 1) constant pop-ups from customers 2) phone number - US should be the default - took a couple of tries to get it inputted. 3) CAPCHA - instructions state insert only letters, however it requires letters and numbers!! to verify - also took three tries. Why do you make it so difficult to use your site?

Reviews (283)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (14)
Thumbnail of user vanessac371
2 reviews
0 helpful votes
January 19th, 2021

I bought on december 29 2020 a $1,069 Takagi tankless gas water heater. After 17 days with no updates on shipping I decided to start emailing and calling them, I texted the emailed them, called them left messages you name it. By the fourth day I was getting really freaked out since there was no response. I decided to delve harder into the website and realized that they are based in Maryland but the call center is in Boca Raton, FL a few miles from my house. So i went there and talked to 2 people that were the concerige for the 8th floor where people rent out suites to do business they said that the people that worked at the call center moved out at the end of December with no word as to them leaving. The people said they managed the floor said they had got bought out and then closed. So i think thats whats going on I called American Express and canceled the charge on my credit card. Fortunetely I had not paid for it yet so thats good.

Tip for consumers:
Do not buy from this website

Products used:
none

Service
Value
Shipping
Thumbnail of user bradleyy11
Bradley Y.
1 review
0 helpful votes
August 17th, 2017
Verified purchase

Had a hiccup with a coupon code on mobile device browser, but Valerie was helpful in sorting it out on the phone.

Thumbnail of user kimberlyp73
Kimberly P.
1 review
0 helpful votes
March 2nd, 2017
Verified purchase

I had to place my order twice because it didn't go through the first time. I just hope the item doesn't get sent twice and charged to my bank account twice!

Thumbnail of user richardn109
Richard N.
9 reviews
9 helpful votes
June 22nd, 2017
Verified purchase

No problems. Better price than others. Fast shipping. Company shows extra concern to its customers. Excellent seller to deal with. A+++++

Thumbnail of user stevenm271
steven m.
1 review
0 helpful votes
March 15th, 2017
Verified purchase

Exact part I wanted, hard to find online, i thought the sale price was fine since it is a specialty tool. However the shipping was, in my opinion, expensive for such a small tool.

Thumbnail of user thomasa156
thomas a.
2 reviews
0 helpful votes
April 24th, 2017
Verified purchase

great service, received orders sooner than i expected, Thanks for the great service and the super products.

Thumbnail of user davidr520
David R.
3 reviews
0 helpful votes
April 19th, 2017
Verified purchase

I liked the fact that you have guess checkout. As a government purchasing agent I do dozens of purchases, and hate having to create accounts just to buy stuff. What I really hate is all the advertising e-mails I keep getting afterwards. I will remember "EC" more that others just because of this option. Yes, you can follow up with me on satisfaction, but please don't send me e-mail as stated above.

Thumbnail of user jamesc587
James C.
13 reviews
1 helpful vote
January 20th, 2017
Verified purchase

I was unable to use PayPal. I received the following:
Access Denied

You don't have permission to access "http://www.paypal.com/cgi-bin/webscr?" on this server.
Reference #18.380ad*******700.20e122f

Thumbnail of user florieg
Florie G.
1 review
0 helpful votes
February 3rd, 2017
Verified purchase

Always have the item I need at a good price. I would like to see a "Collect" shipping option where I can use my Fedex account.

Thumbnail of user fredericab2
Frederica B.
1 review
0 helpful votes
January 4th, 2017
Verified purchase

Very simple and easy to use but the shipping cost is far to high for 2 small batteries! I would not order if I could find in a local store.

Thumbnail of user lisam652
Lisa M.
1 review
0 helpful votes
December 30th, 2016
Verified purchase

I love the product Sto-Cote vapor barrier. I am replacing the one I placed in 1999 and only because I had removed a chimney. Otherwise, it has stood the test of time!

Thumbnail of user thomasr274
Thomas R.
1 review
0 helpful votes
January 12th, 2017
Verified purchase

Fair price and hassle free check out through Amazon. Will be visiting your site for competitive pricing and you beat out Amazon's bloated price. Thanks, Tom

Thumbnail of user chrisn131
Chris N.
1 review
0 helpful votes
March 8th, 2017
Verified purchase

What, no Protecto Wrap Dual Guard Threshold Tape sold individually? Only shown in 5 rolls or 75 rolls!

Thumbnail of user chuckf33
Chuck F.
1 review
0 helpful votes
February 21st, 2017
Verified purchase

I checked all my local suppliers , but they could not even come close to your Great Prices , Free Shipping
it's was a win , win !!

Thumbnail of user carolynt51
Carolyn T.
3 reviews
0 helpful votes
July 10th, 2017
Verified purchase

I'm sure I will be satisfied with the whole house fan cover as soon as I get it installed. Since I am doing the installation by myself I am going to make a template of the cover out of heavy brown paper so I can tape it over the whole house fan & get the holes marked in the correct spot without drilling a million holes in the ceiling around the fan ":O)

Thumbnail of user jamesa505
James A.
1 review
0 helpful votes
December 11th, 2016
Verified purchase

I am in general satisfied, but I paid for priority mail and it took six days. The items, Limelight night lights, do not have "UL listed" on the product or the packaging.

Thumbnail of user dawnc140
Dawn C.
1 review
0 helpful votes
November 3rd, 2016
Verified purchase

I purchased a refurbished Ecobee3 and I was disappointed that there was a large irreparable scuff on the front face of it. For the price, I guess I can't complain; and a couple months out now I hardly think about it now.

Thumbnail of user cp135
C P.
1 review
0 helpful votes
November 4th, 2016
Verified purchase

Good prices, fast shipping. It was all I needed. Strangely, the price of the product I bought more than doubled, after I got it here, it's cheaper at local merchants now.

Thumbnail of user claudiog17
Claudio G.
1 review
0 helpful votes
June 16th, 2017
Verified purchase

This is my first time buying from this site, I am satisfied with the information that each item has for ensuring that we get what we need. I look forward to buying more items in the future if this time everything goes flawless.

Thumbnail of user rickeyy1
Rickey Y.
1 review
0 helpful votes
June 10th, 2017
Verified purchase

Great service, fast, prompt, and packaged in a professional manner, definitely will be do business in the near future!!

Thumbnail of user davidg604
David G.
3 reviews
1 helpful vote
May 2nd, 2017
Verified purchase

Just what I ordered. It's always good when you receive what you paid for. Thanks for the service I will shop here again. Thank you.

Thumbnail of user aprilp66
April P.
1 review
0 helpful votes
April 30th, 2017
Verified purchase

This is our second time to buy Boss 365 caulk from you for our motorhome. Has been a great experience. Thank you for stocking this product.

Thumbnail of user jerryz18
jerry z.
1 review
0 helpful votes
April 25th, 2017
Verified purchase

I have not used the product that I purchased yet but I believe I got it in a timely matter at a reasonable price.

Thumbnail of user phyllisa24
Phyllis A.
1 review
0 helpful votes
August 26th, 2017
Verified purchase

Thrilled to find that you offered the Decor style foam insulation pads. They have been difficult for me to find as the local big box stores such as Lowes and Home Depot do not carry them.

Thumbnail of user timr375
tim r.
1 review
0 helpful votes
August 15th, 2020
Verified purchase

Shopping experience was good. It's kind of a hard pill to swallow paying for shipping these days. But after shipping this product was priced similar to elsewhere

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