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The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
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It's ok just don't want to talk in ok hone right away just checking this out
I only filled out the form; waiting to hear back to evaluate the experience.
I'm had a difficult time understanding the initial contact, spoke very quickly and I didn't make much sense of what information he transferred to me!
The site is misleading... I expected an estimate online.
So Far everything is going well,
I just hope this continues
I have no experience with you. I'm only just starting to fill out info u wanted
At this point I still do not know if my home qualifies.
Never heard of your top pick and the phone number is not from my area. The website says San Francisco California. I am in Western, Massachusetts
Straight questions. Fast answers. It's fast not having to wait while it's buffering.
Easy so far. Haven't experienced anything other than the questions.
It is easy to get this far, I just do not want to be bamboozled with a bait and switch scheme.
This is a dumb question as all I have done is responded to questions
Undecided if this is a real saving, or just a method of selling these panels.
Great, so far it looks good let's see what is next.
It be really good service thank you for helping us with are energy bill cruncher
Seems good but it's so often a messy trap. I guess I will just have to wait and see
Your actions do not match your advertising. Do you really want to start with deception?
So far it's been good. If it doesn't cost up front and it saves money, it should be worth the time and effort!
You ask for too much personal information just to get an estimate