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The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
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Very easy to complete information required,, even a 86 year old man can do it.
I was expecting to see a possible savings per month not asking for my info to be called a million times later.
Very simple to navigate through website, easy to understand.
Website was easy to use and they helped in finding a good solar company
No. Communication so far.it popped up on the screen.
It was very good, took only a few minutes and there were no robots to interfere with my understanding what I had to do to get through the entire experience.
Good, want to learn more about what it takes to go solar
I was looking for solar electricity providers not solar panels. I have 52 panels on my house already. Sorry for the confusion
Don't like receiving sales calls immediately after making a simple inquiry. An email with a return phone number should be sufficient.
Prefer not to provide email address and telephone number when searching qualified providers. Prefer to make my choice first, then contact the energy provider.
It doesn't tell me if I'm eligible only that someone will contact me.
Don't need to be contacted, wanted information only
Many thanks for the useful information on this new venture
It asked for mg information which I do not like yo give because then I'll get the numerous phone calls and my email spammed
I'm looking at saving money, hope i can get a better offer
Yes I do like the idea of saving money 3. Wanted to for years
So far ive not been harassed Easy ask questions online thanks
So far so good. I am interested in changing to solar power, to contribute to improve air quality and lower my cost for powering my home.
It's ok just don't want to talk in ok hone right away just checking this out