business logo of EnergyBillCruncher

EnergyBillCruncherReviews 16,162

3.8

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate EnergyBillCruncher?
grey star
grey star
grey star
grey star
grey star

EnergyBillCruncher Reviews Summary

The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow Charles E.
Unfollow Charles E.
Send Message
Share Review
Report Review

Very easy to complete information required,, even a 86 year old man can do it.

Date of experience: October 30, 2021
Florida
1 review
0 helpful votes
Follow Sheila X.
Unfollow Sheila X.
Send Message
Share Review
Report Review

I was expecting to see a possible savings per month not asking for my info to be called a million times later.

Date of experience: October 30, 2021
California
2 reviews
0 helpful votes
Follow Bob Z.
Unfollow Bob Z.
Send Message
Share Review
Report Review

Very simple to navigate through website, easy to understand.

Date of experience: October 30, 2021
Missouri
2 reviews
0 helpful votes
Follow ENELISA A.
Unfollow ENELISA A.
Send Message
Share Review
Report Review

Website was easy to use and they helped in finding a good solar company

Date of experience: October 30, 2021
Texas
1 review
0 helpful votes
Follow William R.
Unfollow William R.
Send Message
Share Review
Report Review

No
November 29, 2021

No. Communication so far.it popped up on the screen.

Date of experience: October 30, 2021
Texas
2 reviews
0 helpful votes
Follow Vivian T.
Unfollow Vivian T.
Send Message
Share Review
Report Review

It was very good, took only a few minutes and there were no robots to interfere with my understanding what I had to do to get through the entire experience.

Date of experience: October 30, 2021
California
1 review
0 helpful votes
Follow Mark F.
Unfollow Mark F.
Send Message
Share Review
Report Review

Good, want to learn more about what it takes to go solar

Date of experience: October 30, 2021
Texas
1 review
0 helpful votes
Follow Fernando M.
Unfollow Fernando M.
Send Message
Share Review
Report Review

My mistake
October 30, 2021

I was looking for solar electricity providers not solar panels. I have 52 panels on my house already. Sorry for the confusion

Date of experience: October 30, 2021
Illinois
1 review
0 helpful votes
Follow Sam K.
Unfollow Sam K.
Send Message
Share Review
Report Review

Don't like receiving sales calls immediately after making a simple inquiry. An email with a return phone number should be sufficient.

Date of experience: October 30, 2021
South Carolina
1 review
0 helpful votes
Follow Joseph L.
Unfollow Joseph L.
Send Message
Share Review
Report Review

Prefer not to provide email address and telephone number when searching qualified providers. Prefer to make my choice first, then contact the energy provider.

Date of experience: October 30, 2021
Arizona
1 review
0 helpful votes
Follow Sue W.
Unfollow Sue W.
Send Message
Share Review
Report Review

OK!
October 30, 2021

OK! I won't know until I speak to someone! I pay for both APS

Date of experience: October 30, 2021
Washington
1 review
0 helpful votes
Follow Janie Z.
Unfollow Janie Z.
Send Message
Share Review
Report Review

It doesn't tell me if I'm eligible only that someone will contact me.

Date of experience: October 30, 2021
Texas
1 review
0 helpful votes
Follow Victor F.
Unfollow Victor F.
Send Message
Share Review
Report Review

Don't need to be contacted, wanted information only

Date of experience: October 30, 2021
New York
2 reviews
0 helpful votes
Follow Edmund Q.
Unfollow Edmund Q.
Send Message
Share Review
Report Review

Many thanks for the useful information on this new venture

Date of experience: October 30, 2021
Texas
1 review
0 helpful votes
Follow Josie Q.
Unfollow Josie Q.
Send Message
Share Review
Report Review

It asked for mg information which I do not like yo give because then I'll get the numerous phone calls and my email spammed

Date of experience: October 30, 2021
Texas
1 review
0 helpful votes
Follow Jaime L.
Unfollow Jaime L.
Send Message
Share Review
Report Review

I'm looking at saving money, hope i can get a better offer

Date of experience: October 30, 2021
Kansas
3 reviews
0 helpful votes
Follow Joyce N.
Unfollow Joyce N.
Send Message
Share Review
Report Review

Yes I do like the idea of saving money 3. Wanted to for years

Date of experience: October 30, 2021
Arkansas
2 reviews
0 helpful votes
Follow Wanda P.
Unfollow Wanda P.
Send Message
Share Review
Report Review

So far ive not been harassed Easy ask questions online thanks

Date of experience: October 30, 2021
Virginia
1 review
0 helpful votes
Follow Carolyn Z.
Unfollow Carolyn Z.
Send Message
Share Review
Report Review

So far so good
October 30, 2021

So far so good. I am interested in changing to solar power, to contribute to improve air quality and lower my cost for powering my home.

Date of experience: October 30, 2021
Arkansas
1 review
0 helpful votes
Follow Angela N.
Unfollow Angela N.
Send Message
Share Review
Report Review

It's ok just don't want to talk in ok hone right away just checking this out

Date of experience: October 30, 2021