EnergyBillCruncher Reviews Summary
The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
This summary is generated by AI, based on text from customer reviews
I dont know you haven't done anything yet, I'm just looking for a quote thank you
Ok the response was fast and quick, I received a call back in a timely matter
It's alright, but I know another of scams are being worked on people. If I don't know who is calling, I don't answer my phone.
My experience the survey was short and knowledgeable how to save money
Estoy comenzando a experimentar esto y no estoy listo para dar mi opinion.
I have been trying to get this done I allso need my roofing replaced before anything to be put on roof need allso roof and rafters put on and have metal roof that what I need back on there.
We've had nothing but bad experiences with solar and solar companies!
Confusing… didn't know what to expect. Resent the trick of getting my phone #
Just showed on iPhone s I just filled out form for information
Very easy to complete information required,, even a 86 year old man can do it.
I was expecting to see a possible savings per month not asking for my info to be called a million times later.
Very simple to navigate through website, easy to understand.
Website was easy to use and they helped in finding a good solar company
No. Communication so far.it popped up on the screen.
It was very good, took only a few minutes and there were no robots to interfere with my understanding what I had to do to get through the entire experience.
Good, want to learn more about what it takes to go solar
I was looking for solar electricity providers not solar panels. I have 52 panels on my house already. Sorry for the confusion
Don't like receiving sales calls immediately after making a simple inquiry. An email with a return phone number should be sufficient.
Prefer not to provide email address and telephone number when searching qualified providers. Prefer to make my choice first, then contact the energy provider.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members