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EnergyBillCruncherReviews 17,928

3.8

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EnergyBillCruncher Reviews Summary

The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.

This summary is generated by AI, based on text from customer reviews

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Colorado
1 review
0 helpful votes
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Nice work your messages came in the first glad to hear that you're doing this kind of work

Date of experience: July 28, 2024
Florida
1 review
0 helpful votes
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User interface easy to use and clear. Don't have enough info to judge.

Date of experience: July 28, 2024
Washington
1 review
0 helpful votes
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The email saying it contains my estimate does not. It contains only the same add with the phone number of one installer. And it says 'check your email for your free estimate'. But that IS the email that should contain an estimate. It's very much a bait and switch that is an indicator of a company's lack of honesty. No thank you.

Date of experience: July 28, 2024
New Mexico
1 review
0 helpful votes
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Don't need phone calls
August 7, 2024

Don't need phone calls. Especially while I am still filling out the form.

Date of experience: July 28, 2024
Texas
1 review
0 helpful votes
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Excellent this is a blessing for people who have been thru working to not

Date of experience: July 28, 2024
Illinois
1 review
0 helpful votes
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It was easy to apply, I just hope there isn't a catch with it costing instead of being free.

Date of experience: July 28, 2024
Nevada
1 review
0 helpful votes
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Great!
August 7, 2024

Great! Excited to get started!

I was browsing my phone and saw your message and I became very interested. I entered my name and sent my entry In. Thank you!

Date of experience: July 28, 2024
California
1 review
0 helpful votes
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I've tried this Program befor and was told it was too much shade and that because my trees are protected due to their type and size that they couldn't trim them back at all thus getting solar for my home isn't doable. Thank you any way.Brad Hanson.

Date of experience: July 28, 2024
South Carolina
1 review
0 helpful votes
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I need more information.not sure about my experience yet..

Date of experience: July 27, 2024
Michigan
1 review
0 helpful votes
Follow marcel J.
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Looks like another attempt to collect email addresses and phone numbers

Date of experience: July 27, 2024
Virginia
1 review
0 helpful votes
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Cost and savings to expected along with time for installation

Date of experience: July 27, 2024
Georgia
2 reviews
0 helpful votes
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Easy so far
August 6, 2024

Easy so far. Interest in how a Solar System might help with utility cost.

Date of experience: July 27, 2024
Pennsylvania
1 review
0 helpful votes
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Quite, I don't like to be bum rushed. It's just a thought and a quick estimate and left to think about it will give better results than someone nagging me

Date of experience: July 27, 2024
Iowa
1 review
0 helpful votes
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Did not tell me if I qualify for the program for no up front expenses.

Date of experience: July 27, 2024
New Jersey
1 review
0 helpful votes
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You haven't told me if I qualify for Federal Programs based on my zip code which is how your add began!

Date of experience: July 27, 2024
Louisiana
3 reviews
0 helpful votes
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It has went very smoothly...
August 6, 2024

It has went very smoothly... no problems so far... actually I have solar panels, but I need a battery... I think.

Date of experience: July 27, 2024
Pennsylvania
1 review
0 helpful votes
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Good, i didn't have to talk to anyone, it seems like there was very little information need to do a quote.

Date of experience: July 27, 2024
Texas
1 review
0 helpful votes
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Great service and excellent customer care at all of your locations including your website and your email address.

Date of experience: July 27, 2024
Pennsylvania
1 review
0 helpful votes
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Very good
August 6, 2024

Very good. Came up on my computer. Need some other energy source.

Date of experience: July 27, 2024
Hawaii
1 review
0 helpful votes
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I'm unsure about the cost as they only ask for my personal information. Rather than waiting for a call, I simply want to know the services offered and the starting price.

Date of experience: July 27, 2024