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EnergyBillCruncherReviews 17,922

3.8

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EnergyBillCruncher Reviews Summary

The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.

This summary is generated by AI, based on text from customer reviews

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California
1 review
0 helpful votes
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So so as i it would be ever so nice Not to hafta do this right ahem

Date of experience: August 3, 2024
Oklahoma
1 review
0 helpful votes
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My energy source was not listed!
August 12, 2024

My energy source was not listed!
It is Harmon Electric Cooperative Because I have closed off two bedrooms and put up blackout curtains & my bill was over $300.00 last month& will be more next month! I keep my thermostat at 79*! I need new windows & more insulation in roof but can't afford that!

Date of experience: August 2, 2024
Missouri
1 review
0 helpful votes
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Could not locate who I pay my electric bill to, and I have been told by several people that the city of Enterprise, whom I pay my bill to does not allow people to get solar panels. I need to know is that true or can I get them here? So before I go any further with any of this email me and let me know If I am even able or allowed to have them on my home on Enterprise

Date of experience: August 2, 2024
Texas
1 review
0 helpful votes
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Need information on solar panels before we decide if it's worth it and can we afford it

Date of experience: August 2, 2024
Maryland
2 reviews
0 helpful votes
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I have a couple neighbors that said it's all hyp and very little saviings if any al all..

Date of experience: August 2, 2024
Arizona
1 review
0 helpful votes
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I did not talk to anyone about any solar and it said it would be free

Date of experience: August 2, 2024
Oregon
1 review
0 helpful votes
Follow Larry D.
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Great I'm interested in learning more about solar energy. Thank you very this information.

Date of experience: August 2, 2024
Florida
2 reviews
0 helpful votes
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Ok, very professional, and to the point on my computer.I will have to submit a plan to our home running board for approval.

Date of experience: August 2, 2024
Texas
1 review
0 helpful votes
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Too good to be true and also I never get to save in apps.It makes it very frustrating whenever it won't go through or it crashes.

Date of experience: August 2, 2024
Indiana
1 review
0 helpful votes
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Good great dandy almost wonderful time consuming don't know why you are changing my attitude towards you?

Date of experience: August 2, 2024
Texas
1 review
0 helpful votes
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I've got solar panels leased
August 12, 2024

I've got solar panels leased. I'm looking for a battery system

Date of experience: August 2, 2024
Maryland
1 review
0 helpful votes
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Easy to fill out
August 12, 2024

Easy to fill out. No other reasons. Need 50 characters to submit this.

Date of experience: August 2, 2024
New York
1 review
0 helpful votes
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Can't see the appointment for the new roof just trying to become one of the receipent of the free roofs

Date of experience: August 2, 2024
Nebraska
1 review
0 helpful votes
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Good no help so far just your question and my answers there is nothing to respond to.it I don't get something to talk about.

Date of experience: August 2, 2024
Michigan
1 review
0 helpful votes
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I do not like being pressured into giving my phone number. It should've been optional. Now I am not as positive towards the company.

Date of experience: August 2, 2024
Arizona
1 review
0 helpful votes
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Not giving me the quote as the ad says. Don't want robocalls, would rather have emails

Date of experience: August 2, 2024
Texas
1 review
0 helpful votes
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I wanted to know if my zip qualified for the solar assist per the introductory site...Instead I got connected to a local installation company & still don't know if my zip qualifies for a gov't assist!, & likely will start getting unwanted phone calls...RDWh

Date of experience: August 2, 2024
New Jersey
1 review
0 helpful votes
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It's not an experience yet
August 12, 2024

It's not an experience yet. Awaiting calls or other to begin experience.

Date of experience: August 2, 2024
New Jersey
1 review
0 helpful votes
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We have entergy,,our bill gets pretty high im alone here,husband in nursing home,I use the least elecits still high,for me on s/s.thankyou.

Date of experience: August 2, 2024
New York
1 review
0 helpful votes
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Email missing
August 12, 2024

I expected an email because that's what was unifying advertising. And it also maybe Bochum would pick up the tab. All I received was an email telling me of phone calls which I have received several times a day for weeks. I want to see email with cost/payments and details. Not over the phone or with a visit. Don't have time for either.

Date of experience: August 2, 2024