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EnergyBillCruncherReviews 17,907

3.8

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EnergyBillCruncher Reviews Summary

The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.

This summary is generated by AI, based on text from customer reviews

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Michigan
1 review
0 helpful votes
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I rate it as a 5 star business I saw it advertised and just wondered if I could afford something like that for my home I need new gutters I know that. No special reason I need new gutters not sure if I can afford any right now just curious. Need to know how much would they cost. Wanted to know if I could afford new gutters. Curious of cost.

Date of experience: August 8, 2024
Florida
1 review
0 helpful votes
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To early to say something
August 18, 2024

To early to say something. I look for a solar panel efficiency and no cost, I don't wa my t a financial debt and need to add a power back up.

Date of experience: August 8, 2024
Missouri
2 reviews
0 helpful votes
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Curious about the cost and what is all included with the service

Date of experience: August 8, 2024
Tennessee
3 reviews
0 helpful votes
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Fast, easy and ok for the info added to your files to get info I want!

Date of experience: August 8, 2024
Indiana
1 review
0 helpful votes
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I do not want solar panels on my roof, I have an 1.5 acre lot I want a ground array. All of the installers want roof install. Let me be very clear no roof installs. You have installers will do what I want I will be happy to talk with them.

Date of experience: August 8, 2024
Tennessee
1 review
0 helpful votes
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Ok to see if I can
August 18, 2024

Ok to see if I can

So far the questions have been great I don't know what else to tell you thank you
Ok

Date of experience: August 8, 2024
New Hampshire
1 review
0 helpful votes
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I have answered questions about me
August 18, 2024

I have answered questions about me. Do I qualify for solar? When will my address be qualified?

Date of experience: August 8, 2024
Alabama
1 review
0 helpful votes
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Haven't received enough information to make a determination

Date of experience: August 8, 2024
Illinois
2 reviews
0 helpful votes
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It seems okay, but I never get to the point where it...
August 18, 2024
Updated review

It seems okay, but I never get to the point where it really was going to happen.

Date of experience: August 8, 2024

I understand what is being said which is what it necessary for me.

Date of experience: July 1, 2024
Ohio
1 review
0 helpful votes
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I hope that no one will call on me and insist that I sign something.

Date of experience: August 8, 2024
Pennsylvania
1 review
0 helpful votes
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I don't want to be over-run with calls, emails & texts. Just get to the cost so I can see if I can even afford it.

Date of experience: August 8, 2024
Indiana
1 review
0 helpful votes
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Easy, but I don't like callers who've acquired my number and have nothing to do with what I was interested in.

Date of experience: August 8, 2024
Maine
1 review
0 helpful votes
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Pretty easy to navigate it is nice and simple to understand looking forward to working with you

Date of experience: August 8, 2024
California
1 review
0 helpful votes
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Quick and easy, I have been looking to add more panels plus battery to my house, to be more energy efficient.

Date of experience: August 8, 2024
Texas
1 review
0 helpful votes
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It's been good so far I will keep checking to see how things go

Date of experience: August 8, 2024
New Jersey
1 review
0 helpful votes
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I gave a lot of information and not getting anywhere

Am I eligible for free solar panels

Date of experience: August 8, 2024
Texas
1 review
0 helpful votes
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Lack of response
August 18, 2024

Inquired about the solar program. I asked if they did mobile homes too? Was told yes. Then was asked if I owned my home? TES! But I'm leasing the land. NEVER GOT ANOTHER RESPONSE! Except questionnaires about the service. WHAT SERVICE? I never got any further response. So NI IT WAS NOT GOOD!

Date of experience: August 8, 2024
Maine
1 review
0 helpful votes
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So far, easy to use
August 18, 2024

So far, easy to use. Received calls immediately, even before finishing survey, from more than one company.

Date of experience: August 8, 2024
Mississippi
1 review
0 helpful votes
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So far this is a awesome program
August 18, 2024

So far this is a awesome program. I would love to promote it and let the world know. If your on this program. Your missing out

Date of experience: August 8, 2024
Illinois
1 review
0 helpful votes
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Did not receive the free solar system report as promised just links to installation contractor

Date of experience: August 8, 2024