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The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
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I think it's a great idea because prices have increased on everything and if I can find a way to save money, I'm interested.
They work with me on paying my bill but time I get caught up it goes back
Great and I live alone my husband pass away I have been with costal electric for over 30 years thanks
Easy.to submit. Want to see if it would pay for me to make this change.
No comment, no comment, no comment, no comment, no comment,!
I thought I could get help. I can hardly pay my bill. It's been so high. It's crazy. Why do they keep raising the electric bills?
It's easy so far to understand and easy to complete the questionnaire
I like what's being said of the advertisement wish this have been have happened long time ago it would have been nice
I am not sure yet. I was just wondering about this because it showed up in my phone and I was just wondering about it.
Good deal it's nice to know there are entities out there that offer some assurance to a struggling individual.
Easy
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Just hav to get some relief, my bill is always a bit hundred dollars
Easy to work with
I am not going to change.any thing. In house
Very respectful and caring and love it big time and I hope everyone gets it
So far it's been easy to fill out I'm awaiting the information I need to cut my light bill
Very easy to fill out I like that I am one of the older generations so this is all new to me I'm glad that I could fill this out without any problems at all thank you
Everything is very simple.
Just fill out the questionnaire and wait on a call.
It's ok but I'm not really interested in solar panels on my roof